Hi, I’m
Kimberly Aldaco
Assistant Store Manager
San Antonio,TX
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Accomplished Management skills at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management and Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.
Overview
16
years of professional experience
1
Language
Work History
Carters & Oshkosh
Assistant Store Manager
05.2023 - Current
Job overview
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Implemented loss prevention tactics to deter thefts while maintaining welcoming environment for all customers.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across store.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
- Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within store environment.
- Increased customer traffic through effective window displays that showcased new products and promotions.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Coordinated with marketing team to create cohesive in-store promotional materials for special events and sales campaigns.
Target
Trainer
04.2021 - Current
Job overview
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Maintained current knowledge of all team position requirements.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Assisted with special event planning and execution, incorporating creative visual elements to enhance overall atmosphere and support promotional objectives.
- Coordinated with marketing team to create cohesive in-store promotional materials for special events and sales campaigns.
- Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within store environment.
- Trained and mentored over 10 new personnel hired to fulfill various roles.
- Used xstore and microsoft to design training for all employees and increase company retention and productivity rates 80%.
Sally's Beauty Supply
Store Manager
03.2017 - 05.2021
Job overview
- Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their on boarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Organized special events such as seasonal sales promotions to drive foot traffic into store and increase sales opportunities.
- Implemented loyalty program that boosted repeat business and increased overall sales revenue.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Cato Fashions
Assistant Store Manager
02.2008 - 03.2018
Job overview
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within organization.
- Created and maintained safe and secure work environments for employees.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Fostered positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Provided support to store manager in budgeting processes, helping maintain financial stability for business.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across store.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
Education
Milan Institute of Cosmetology, San Antonio, TX
Associate of Applied Science from Cosmetology
04.2015
East Central High School, San Antonio, TX
High School Diploma
2008
Skills
- Problem-Solving
- Inventory Control
- Time Management
- Store operations
- Team Management
- POS Systems
- Customer Service and Engagement
- Network Management
Languages
Spanish
Elementary
English
Full Professional
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Store Manager
Carters & Oshkosh
05.2023 - Current
Trainer
Target
04.2021 - Current
Store Manager
Sally's Beauty Supply
03.2017 - 05.2021
Assistant Store Manager
Cato Fashions
02.2008 - 03.2018
Milan Institute of Cosmetology
Associate of Applied Science from Cosmetology
East Central High School
High School Diploma
Software
Xstore
Microsoft
Work
Teams
Certification
- Licensed cosmetology - [09-26-2014] til current
Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteImportant To Me
Paid time offWork-life balanceFlexible work hours4-day work weekCareer advancementSimilar Profiles
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