Kim Alexander
Yukon,OK
Summary
Professional in aviation ground services, bringing valuable hands-on experience in aircraft handling and turnaround processes. Proven track record of supporting team efforts and ensuring timely and safe operations. Reliable and adaptable, known for effectively managing dynamic operational needs and collaborating with team members.
Overview
15
15
years of professional experience
Work History
Operations and Ramp Agent
Piedmont Airlines
08.2019 - Current
- Communicated effectively with flight crews, ramp and gate agents regarding any delays or changes in schedule
- Controlled movement of aircraft from arrivals to departures to and from designated locations
- Works ramp by bringing in the aircraft with proper hand signals
- Loaded and unloaded baggage from aircraft cargo compartments efficiently and servicing the aircraft
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
Owner/Operator
K & M Plastering, LLC
11.2009 - 03.2019
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Improved safety standards by regularly reviewing protocols and implementing necessary updates.
Education
Highschool Diploma -
Skills
- Operational management
- Logistics management
- Regulatory knowledge
- Ground handling
- Airside operations
- Self-motivated leader
- Loading and unloading
- Ramp service
- Marshaling aircraft
Accomplishments
Went from OJT to the bag room and within 6 months of employment was asked to go into Operations. Have received Employee of the Month 3 times.
Uses GET, FALCON, RES, DECS and Flight radar daily
Languages
English
Timeline
Operations and Ramp Agent
Piedmont Airlines
08.2019 - Current
Owner/Operator
K & M Plastering, LLC
11.2009 - 03.2019
Highschool Diploma -
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