Kimberly Algee
Binghamton,NY
Summary
A dedicated professional with 12 years of marketing/customer service management experience and a 12 year history of meeting company goals utilizing consistent and organized practices. Over 5 years of dental laboratory technician / management experience. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Analytical, Initiated and analyzed new product development and improved current product line. Streamlined lab processes and worked with other departments to prioritize tasks with strongest effect on revenue. Currently working on CDT certification.
Overview
18
18
years of professional experience
Work History
Tooth Setter/ Dental Laboratory Manager
Affordable Dentures & Implants
02.2022 - Current
- Kept laboratory in compliance with applicable guidelines and laws.
- Set and oversaw quality assurance guidelines for laboratory work.
- Kept equipment maintained, facility clean and organized and inventory stocked to maximize performance.
- Designed processes to increase efficiency by minimizing error and reducing repetitive tasks.
- Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out daily duties accurately and efficiently.
- Interviewed, hired and trained dental lab technicians to perform daily tasks and duties
- Trained staff, scheduled work hours and assigned projects for 2 -person work group.
Dental Laboratory Technician
National Dentex / Tincher Dental Lab
06.2018 - 02.2022
- Constructed artificial metal and porcelain teeth with attractive finishes and durable frameworks.
- Completed detailed models of patients' mouths to create accurate devices.
- Built and shaped artificial gums to achieve snug, comfortable fit in patient's mouth.
- Verified appliance conformance with specifications and accuracy of occlusion using micrometers, articulators and other tools.
- Completed extensive wear tests to assess designs for long-term durability.
- Built and shaped wax teeth for patient replacements after reading and double-checking prescriptions and patient needs.
- Mixed porcelain and other materials for tooth molds used in offices and laboratories with high-quality and accurate results.
- Tested completed appliances for functionality before shipping them to patients or dental offices.
- Polished completed molds and prostheses and maintained high standards of final products for best-in-class care.
- Inspected broken or out-of-date apparatus for special specifications before repairing and making new ones.
- Repaired an average of 13 dentures daily.
- Trained or supervised other dental technicians or dental laboratory bench workers.
- Removed excess metal or porcelain and polished surfaces of prostheses or frameworks using polishing machines.
- Read prescriptions or specifications and examined models or impressions to determine design of dental products to be constructed.
- Created Flexible Partials
- Created custom trays, bleach trays, mouth guards, night guards and sports guards.
- Created Celara Dentures from start to finish.
- Created bite blocks, flippers and acrylic partials.
- Skilled in the use of dental lab machines (i.e. Lathes, duplicating machines, CAD/CAM, pour in cure systems, flasks, injection systems)
- Performed ordering tasks such as ordering teeth and gold crowns.
- Performed the task of calling Doctors to verify RX information and case updates.
Manager
Mardi Gras Casino & Resort
07.2005 - 07.2017
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Maximized performance by monitoring daily activities and mentoring team members.
- Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Onboarded new employees with training and new hire documentation.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Approved regular payroll submissions for employees.
- Prepared and recommended long-range plans for development of department personnel.
Education
Certification - Dental Laboratory Technology
Putnam Career And Technical Center
Eleanor, WV05.2018
Diploma - Dental Assisting
Hurricane High School
Hurricane, WV06.2006
Skills
- Soldering
- Denture repairs
- Complete Dentures - Class I, II & III Setups, Acrylic Processing, Press, Inject & Pour
- Model Work
- Articulation
- Bite blocks / Custom Trays
- Hawley retainers & Space maintainers
- Inlays, Bridge & Ceramics, Gold work & PFMs
- Fundamentals of Cast Partials
- Fundamentals of CAD
- Flexible RPD
- Celaras
References
Erica Mills, DDS / Affordable Dentures and Implants
1101 Bunn Hill RD. Vestal, NY 13850 646.842.0522
Jim Glaspell, Manager, NDX / Tincher Dental Lab
525 1st Ave, South Charleston, WV 25303 304.744.4671
Matthew Midkiff, Marketing Mgr., Mardi Gras Casino & Resort
1 Grayhound Dr., Cross Lanes, WV 25313 304.776.1000
Jesse Smith, CDT, J.S Quality Dental Lab.
1722 Jackson Ave, St. Albans, WV 25177 304.807.3946
Kay Armstrong, Denture Technician, NDX / Tincher Dental Lab
525 1st Ave, South Charleston, WV 25303 304.993.9392
Sherry Bird-Roberts, Denture Technician, NDX / Tincher Dental Lab
525 1st Ave, South Charleston, WV 25303 304.552.0583
Timeline
Tooth Setter/ Dental Laboratory Manager
Affordable Dentures & Implants
02.2022 - Current
Dental Laboratory Technician
National Dentex / Tincher Dental Lab
06.2018 - 02.2022
Manager
Mardi Gras Casino & Resort
07.2005 - 07.2017
Certification - Dental Laboratory Technology
Putnam Career And Technical Center
Diploma - Dental Assisting
Hurricane High School
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