Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Receptionist

Kimberly Allen

Watervliet,MI

Summary

Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Receptionist

  • Surgical procedures and patient care
  • Perform and document procedures

Medical Assistant

Advanced Skin Mohs Surgery Center
Saint Joseph, MI
11.2016 - 06.2021
  • Patient care assist with surgeries
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Taught patients about medications, procedures and care plan instructions.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Obtained pre- and post-treatment vital signs and weight.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Prepared initial patient charts for admission.

Patient Care Technician

LADD
Dowagiac, MI
06.2015 - 11.2016
  • Patient care, change tracts and G tubes
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Helped patients complete activities of daily living.
  • Cleaned, sanitized and moved hospital equipment.
  • Warmly greeted patients and visitors and made each feel welcome.

Sales Representative

Whirlpool Corporation
Benton Harbor, MI
02.2012 - 11.2015
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.

Customer service, Medical Assistant

Cardiology ii PC
South Haven, MI
12.2010 - 01.2012
  • Monitored patients' response to dialysis therapy and reported any unusual findings to nurse supervisor.
  • Ordered and prepared reagents and supplies.
  • Prepared initial patient charts for admission.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Medical Assistant

Watervliet After Hour Clinic
Watervliet, MI
08.2008 - 04.2011
  • Performs nursing assessment of clinic patients
  • Performs and document procedures
  • Administers medications, as directed by a physician

Manager

McDonalds
Hartford, MI
05.2005 - 08.2008
  • Maintain an accurate balance of the safe
  • Trained and provided proper processors to operate the store
  • Providing proactive support to customers and associates

Education

Associate - Medical Assistant Program

Everest Institute

Skills

  • 269 369 6112
  • Change tracts and G tubes
  • Strongest clinical points are:
  • Venipuncture, Injections, and Vital Signs
  • Lab procedures, Prep and assist in minor office surgeries, and throat
  • Cultures Administrative duties; Charting, front office procedures,
  • Bookkeeping, Medical Billing, Transcription, MS Word, MS Excel,
  • Scheduling, and Medisoft
  • Positive Attitude and Energetic
  • Greeting and Seating Clients
  • Appointment Confirmation
  • Office Equipment Operation
  • Patient Appointment Management
  • Reminder Calls

Certification

CPR Certification CNA

Additional Information

  • Authorized to work in the US for any employer

Timeline

Medical Assistant

Advanced Skin Mohs Surgery Center
11.2016 - 06.2021

Patient Care Technician

LADD
06.2015 - 11.2016

Sales Representative

Whirlpool Corporation
02.2012 - 11.2015

Customer service, Medical Assistant

Cardiology ii PC
12.2010 - 01.2012

Medical Assistant

Watervliet After Hour Clinic
08.2008 - 04.2011

Manager

McDonalds
05.2005 - 08.2008

Receptionist

Associate - Medical Assistant Program

Everest Institute
Kimberly Allen