Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Receptionist
Surgical procedures and patient care
Perform and document procedures
Medical Assistant
Advanced Skin Mohs Surgery Center
Saint Joseph, MI
11.2016 - 06.2021
Patient care assist with surgeries
Sanitized, restocked and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms and allergies.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Collected and documented patient medical information such as blood pressure and weight.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Documented vital signs and health history for patients in clinic and hospital environments.
Called and faxed pharmacies to submit prescriptions and refills.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Taught patients about medications, procedures and care plan instructions.
Completed clinical procedures and gathered patient data for interpretation by physician.
Obtained pre- and post-treatment vital signs and weight.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Prepared initial patient charts for admission.
Patient Care Technician
LADD
Dowagiac, MI
06.2015 - 11.2016
Patient care, change tracts and G tubes
Answered patient assistance calls, assessed needs and offered qualified support.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Helped patients complete activities of daily living.
Cleaned, sanitized and moved hospital equipment.
Warmly greeted patients and visitors and made each feel welcome.
Sales Representative
Whirlpool Corporation
Benton Harbor, MI
02.2012 - 11.2015
Increased sales by offering advice on purchases and promoting additional products.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Retained excellent client satisfaction ratings through outstanding service delivery.
Trained and mentored new sales representatives.
Customer service, Medical Assistant
Cardiology ii PC
South Haven, MI
12.2010 - 01.2012
Monitored patients' response to dialysis therapy and reported any unusual findings to nurse supervisor.
Ordered and prepared reagents and supplies.
Prepared initial patient charts for admission.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Assistant
Watervliet After Hour Clinic
Watervliet, MI
08.2008 - 04.2011
Performs nursing assessment of clinic patients
Performs and document procedures
Administers medications, as directed by a physician
Manager
McDonalds
Hartford, MI
05.2005 - 08.2008
Maintain an accurate balance of the safe
Trained and provided proper processors to operate the store
Providing proactive support to customers and associates
Education
Associate - Medical Assistant Program
Everest Institute
Skills
269 369 6112
Change tracts and G tubes
Strongest clinical points are:
Venipuncture, Injections, and Vital Signs
Lab procedures, Prep and assist in minor office surgeries, and throat
Cultures Administrative duties; Charting, front office procedures,
Bookkeeping, Medical Billing, Transcription, MS Word, MS Excel,