Kimberly Allen

Work History

Direct Care Worker

Ghg Healthcare

Assisted clients with daily living needs to maintain self-esteem and general wellness.
Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
Enhanced patient well-being by providing compassionate and individualized care tailored to their specific needs.
Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
Utilized active listening skills in order to understand each patient''s unique needs, preferences, and goals for their care plan execution.
Monitored and assisted residents through individual service plans.
Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
Reduced instances of patient injury through vigilant monitoring and timely intervention in high-risk situations.
Fostered strong relationships with patients and their families, promoting open communication lines for better understanding of care plans.
Collaborated closely with other direct care workers in coordinating seamless shift transitions pertaining to ongoing care requirements.
Remained alert to problems or health issues of clients and competently responded.
Ensured clean and comfortable living environments through diligent housekeeping duties catered towards individual preferences whenever possible.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Consulted with supervisors to assess cases and plan strategies for enhancing care.
Collaborated with interdisciplinary teams in designing and implementing personalized care plans, maximizing patient outcomes.

Small Business Owner

Kimbercares Pet Transport

Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Promoted business via social media to generate leads and maximize brand identity.
Enhanced company reputation by consistently delivering exceptional service quality to customers.
Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Researched trends and current innovations to determine competition and develop competitive pricing points.
Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.

Direct Care Worker

Red Lion

Assisted clients with daily living needs to maintain self-esteem and general wellness.
Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.

Management

Hard Hitters

Assisted in inventory management, monitoring stock levels, and reporting shortages or discrepancies to management.
Read and understood work orders from production management.
Supported executive staff with travel planning, calendar management, and meeting coordination for optimal time management.
Spearheaded carrier prospecting, management, negotiations and relations.

Summary

Work History

Direct Care Worker

Small Business Owner

Direct Care Worker

Management

Education

Ged -

Cna - Nursing

Skills

Timeline

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