Kimberly Allison
Hudson,NC
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
11
11
years of professional experience
Work History
Office Manager
Barlow & Triplett Realty, Inc.
Lenoir, NC
02.2023 - Current
- Resolve customer inquiries in a timely manner while maintaining positive relationships with clients.
- Respond to customer inquiries via phone or email in a professional manner.
- Maintain a filing system for records, correspondence and other documents.
- Review contracts for accuracy prior to signing off on behalf of the company.
- Answer phone calls, respond to emails, route mail and coordinate courier services.
- Maintain confidential records relating to personnel matters.
- Manage front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Office Manager
Visiting Angels Home Care
Lenoir, NC
11.2013 - 02.2023
- Monitored inventory levels and placed orders when needed.
- Supervised staff members, organized schedules and delegated tasks.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Provided training to new hires on office policies and procedures.
- Organized company events including holiday parties, team building activities .
- Ordered supplies and equipment to maintain adequate inventory levels.
- Responded to customer inquiries via phone or email in a professional manner.
- Processed payroll accurately ensuring all employees were paid on time.
- Assisted in recruiting, onboarding and training new employees.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Administered payroll and maintained proper documentation of employee personnel.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
Education
High School Diploma -
Hibriten High School
Lenoir, NC06-1989
Skills
- Customer Service
- Data Entry
- Human Resources
- Customer Relations
- Administrative Support
- Office Administration
Timeline
Office Manager
Barlow & Triplett Realty, Inc.
02.2023 - Current
Office Manager
Visiting Angels Home Care
11.2013 - 02.2023
High School Diploma -
Hibriten High School
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