Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly A Mease

Lancaster,PA

Summary

Driven professional with a proven track record in office administration and customer service, notably at Engleside Products And Services. Excelled in streamlining operations, enhancing customer relations, and implementing efficient scheduling and documentation systems. Skilled in Microsoft Excel and relationship building, achieving significant improvements in client satisfaction and operational efficiency. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

40
40
years of professional experience

Work History

Administrative Assistant

Engleside Products And Services
02.2019 - Current
  • Receive and process orders through walk-in, phone, Amazon and website customers using Quickbooks
  • Receive and process payments for services and products using Quickbooks
  • Make deposits as needed for services and products
  • Track rent rolls and draft correspondence to tenants and Section 8 as needed
  • Receive and record rent payments
  • Make deposits as needed for rental properties
  • Maintain office inventory and order as needed
  • Calculate employee time sheets and create payroll checks in Quickbooks

Logistics Coordinator / Office Manager

VS Rubber, Inc
06.2014 - 08.2018
  • Set up and maintained the complete logistics system for the company for 12 to 15 incoming and outgoing loads per week.
  • Managed a fleet of over 50 trailers and multiple third party drivers. Coordinated staging trailers at multiple locations. Monitoring trailers until full and arranging pick up along the entire east coast. Negotiated lower rates to the point that the savings in freight paid for my salary.
  • Managed all communication and troubleshooting between vendors and freight forwarders and created long lasting relationships.
  • Oversaw all duties in front offices including phones, coordinated meetings, managed office and production supplies and acted as a liaison between management and production crew.
  • Recorded daily production in excel and Quickbooks. Monitored incoming data, including invoices, bills, scale tickets, trucker manifests etc, for errors and advised corrections to controller in a cross-check system.
  • Retrieved and sorted incoming mail. Processed and deposited incoming checks, as required.
  • Prepared data and assisted controller in all weekly and monthly reporting to VP. Collected, organized and filed back-up documentation validating reports.
  • Generated and forwarded daily invoices and packing slips.

Owner and Operator

Come Home To Clean
01.2010 - 06.2014
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with 20+ clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.


Jewelry Consultant

Premier Designs Jewelry
01.2007 - 01.2010
  • Conducted in home jewelry shows with customers
  • Participated in various vendor events
  • Handled customer inquiries professionally, resolving issues promptly to uphold the brand''s reputation for outstanding service quality.

Cashier

Dollar General Store
01.2006 - 01.2008
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Replenished inventory
  • Set up store displays

Production Scheduling, Supervisor, Inspector

Specialty Screw Machine Products
01.1985 - 01.2005

● Scheduled production based on customer requirements

● Supervised 25-30 production employees and set-up men

● Conducted interviews and hired personnel

● Processed employee time cards

● Maintained written daily production records for all employees and jobs

● Maintained multiple filing systems for customer blueprints and production records

Education

GED -

Penn Manor High School
Millersville, PA

Skills

  • Office Administration
  • Microsoft Word
  • Time Management
  • Microsoft Excel
  • File Organization
  • Customer and client relations
  • Computer Proficiency
  • Professional and mature
  • Documentation And Reporting
  • Meticulous attention to detail
  • Scheduling

Timeline

Administrative Assistant

Engleside Products And Services
02.2019 - Current

Logistics Coordinator / Office Manager

VS Rubber, Inc
06.2014 - 08.2018

Owner and Operator

Come Home To Clean
01.2010 - 06.2014

Jewelry Consultant

Premier Designs Jewelry
01.2007 - 01.2010

Cashier

Dollar General Store
01.2006 - 01.2008

Production Scheduling, Supervisor, Inspector

Specialty Screw Machine Products
01.1985 - 01.2005

GED -

Penn Manor High School
Kimberly A Mease