Kimberly Ammon
Independent Claims Adjuster
Central,FL
Summary
Adaptable, flexible, and detail-oriented professional with a diverse background in Property Appraising, Real Estate, customer service, and problem-solving. Licensed Adjuster in multiple states including Florida, Alabama, Alaska, North Carolina, South Carolina, Kentucky, Louisiana, Michigan, Minnesota, and Oklahoma. Willing to obtain additional licenses as needed or requested. Level 2 Xactimate trained through AdjusterPro and available to start immediately.
Overview
16
16
years of professional experience
2
2
Certification
Work History
Business Owner
New Life Divorce
03.2021 - Current
- Managed daily operations, ensuring efficient workflow and exceptional service delivery.
- Established partnerships with local organizations to provide resources for clients undergoing divorce proceedings.
- Streamlined administrative processes, improving overall efficiency in case management procedures.
Sales Center Agent
Absolute Storage Management Inc (ASM)
12.2023 - 01.2025
- Inbound calls for both CS and Sales.
- Upselling in 9 out of 10 sales (100+/month).
- Virtual Property Manager (VPM) when assigned. 60 days +Auction status', and use of Salesforce.
- Trained new agents on company protocols and operational standards, enhancing team performance.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Oversaw conflict resolution with clients, maintaining positive relationships and service quality.
Sales/Marketing
Live Buzz Interactive
08.2016 - 03.2021
- Met with guests to promote specialized offers provided by Chase for the Disney Premier Credit Card.
- Record guests information for the approval process.
- Once approved, the guests would go to the appropriate location and pick up their Disney Premier Credit Card and card information.
Business Development
Giant Transportation
10.2011 - 08.2016
- Morning meetings with the Operations Manager as well as reviewed the monthly P&L.
- Managed my accounts and kept track of the PODs and payables with accounting.
- Very proficient with Microsoft Office (Word, Power Point, Excel and Outlook). Quick Books if needed.
- Use of everyday office equipment.
- Scheduling, follow up and filing( in many industries).
- Supported the firm''s business development efforts through networking events, conferences, and seminars.
- Supported the firm''s business development initiatives through meticulous maintenance of client databases and marketing materials.
- Achieved record-setting sales figures through aggressive business development strategies focused on targeted markets segments.
Job Skills Coach
James' Ranch
09.2009 - 10.2011
- Assisted Individuals with disabilities to learn job skills to secure employment in the community.
- Tracked the Individuals timesheets and submitted their quarterly summaries to the state.
- Kept track of our Individuals daily activities using Microsoft Office and Outlook on a daily basis.
- Interpersonal emails as well as to the Individuals Case Worker and their House Parent.
- If necessary, I would schedule a meeting with the Individuals Case Worker, mostly regarding their behaviors.
- I have been trained and certified (at that time) to deliver the Individuals medications.
Education
No Degree - Insurance Claims Adjuster
AdjusterPro
Remote 06.2025 - 06.2025
State requirement - Real Estate Sales Agent
Ed Klopfer Real Estate School
Lakeland, FL 04.2021 - 04.2021
undefined
Segal Institute of Court Reporting
06.2007
No Degree - Property Appraiser
Bob Hogue School of Real Estate
Tampa, FL04-2006
Certificate of Completion - Court Reporting
Segal Institute of Court Reporting
Clearwater, FL07.1992
Skills
- Management (10 years)
- Administrative experience (10 years)
- Customer Service (10 years)
- Quality control (10 years)
- Microsoft Office (10 years)
- Production Management (10 years)
- Developmental Disabilities Experience (10 years)
- Salesforce (5 years)
- Databases (10 years)
- Logistics (10 years)
- Flexible schedule
- Public speaking
- Sales Management (10 years)
- Leadership (10 years)
- Research (10 years)
- Account Management (10 years)
- Quickbooks (5 years)
- CRM Software (10 years)
- Typing (10 years)
- Writing skills (10 years)
- Profit & Loss (10 years)
- Cold calling (10 years)
- Accounts Payables/Receivables (8 years)
- Business development (10 years)
Certification
- Real Estate Sales Agent License Florida
- Health, Life, & Annuities 2-15 Insurance Florida
- Florida Independent Insurance Claims Adjuster-General Lines-ALL
- Free-Lance Court Reporter
Timeline
No Degree - Insurance Claims Adjuster
AdjusterPro
06.2025 - 06.2025
Sales Center Agent
Absolute Storage Management Inc (ASM)
12.2023 - 01.2025
State requirement - Real Estate Sales Agent
Ed Klopfer Real Estate School
04.2021 - 04.2021
Business Owner
New Life Divorce
03.2021 - Current
Sales/Marketing
Live Buzz Interactive
08.2016 - 03.2021
Business Development
Giant Transportation
10.2011 - 08.2016
Job Skills Coach
James' Ranch
09.2009 - 10.2011
undefined
Segal Institute of Court Reporting
Certificate of Completion - Court Reporting
Segal Institute of Court Reporting
No Degree - Property Appraiser
Bob Hogue School of Real Estate
Similar Profiles
N'deye WaltonN'deye Walton
Senior Producer at Divorce CourtSenior Producer at Divorce Court
William CarrWilliam Carr
Managing Partner -Lawyer at Self -Carr and Co Divorce LawyersManaging Partner -Lawyer at Self -Carr and Co Divorce Lawyers
JENNIFER E. JONESJENNIFER E. JONES
Sr. Paralegal/Licensed Legal Paraprofessional at Divorce Matters LLCSr. Paralegal/Licensed Legal Paraprofessional at Divorce Matters LLC
Macy MacConnellMacy MacConnell
Private Client Risk Advisor at Brown & Brown Insurance Services, IncPrivate Client Risk Advisor at Brown & Brown Insurance Services, Inc
ANGELICA ESCOBARANGELICA ESCOBAR
Dell Field Sales Representative at 2020 CompaniesDell Field Sales Representative at 2020 Companies