Kimberly Andrade
Queens,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Patient Care Coordinator
Pure OBGYN
04.2023 - Current
- Maintained confidentiality of patient data and condition to safeguard health information.
- Managed approximately 30 incoming calls, emails and faxes per day from patients.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Implemented a more efficient system for managing medical records, resulting in faster access to crucial information during patient visits.
- Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked with patients to schedule tests and procedures.
- Facilitated communication between patients and various departments and staff.
Medical Assistant
Planned Parenthood Of New York City
04.2018 - 02.2023
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Implemented care and efficiency improvements to support and enhance office operations.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Taught patients about medications, procedures, and care plan instructions.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked effectively in fast-paced environments.
Medical Assistant
Northwell Health Physician Partners
07.2016 - 03.2018
- Completed EKGs and other tests based on patient presentation in office.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Measured patient pulse oximetry.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient spirometry.
- Obtained client medical history, medication information, symptoms, and allergies.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Medical Assistant
Urological Consultants Of NY & LI
09.2012 - 07.2016
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Registered patients and completed associated paperwork for accurate records.
- Improved patient satisfaction by efficiently managing appointment scheduling and providing clear communication regarding medical procedures.
- Maintained and updated patient records for accurate, current medical histories.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Updated patient information and insurance details for accurate electronic medical records.
- Contributed to a positive office environment by fostering strong working relationships with colleagues, resulting in improved team collaboration.
- Generated reports and logged patient information for reliable records.
- Supported office staff and operational requirements with administrative tasks.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Provided prompt, polite and professional in-person and telephone customer service.
- Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
- Reduced waiting room congestion by effectively managing patient flow and utilizing scheduling strategies to minimize appointment overlaps.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
- Enhanced office efficiency by organizing and maintaining comprehensive medical records for easy retrieval by healthcare providers.
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Called patients to confirm scheduled appointments day in advance.
- Assisted with the coordination of clinical staff schedules, ensuring adequate coverage during peak hours and minimizing wait times for patients.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Maintained cleanliness and organization within the reception area, creating a welcoming atmosphere for patients and visitors alike.
- Anticipated supply needs and placed orders proactively, preventing shortages that could disrupt daily clinic operations or compromise patient care quality.
- Managed incoming phone calls efficiently, directing callers to appropriate personnel while providing courteous service at all times.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Organized paperwork such as charts and reports for office and patient needs.
- Greeted patients and provided required paperwork to facilitate services.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
Medical Assistant
Gun Hill Medical Pavilion
09.2010 - 06.2012
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Self-motivated, with a strong sense of personal responsibility.
- Developed and maintained courteous and effective working relationships.
Education
Certificate - Medical Assisting
Sanford Brown Institute
New York, NY04.2010
High School Diploma -
Park West High School
New York, NY06.2006
Skills
- Patient Care Coordination
- Medical Services Administration
- Providing Information and Resources
- Administrative and Office Support
- Medical History Documentation
- Creative Problem-Solving
- Spanish Fluency
- Patient confidentiality
- Punctual and Hardworking
- 50 WPM Typing Speed
- Reliability and Dedication
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Coordinator
Pure OBGYN
04.2023 - Current
Medical Assistant
Planned Parenthood Of New York City
04.2018 - 02.2023
Medical Assistant
Northwell Health Physician Partners
07.2016 - 03.2018
Medical Assistant
Urological Consultants Of NY & LI
09.2012 - 07.2016
Medical Assistant
Gun Hill Medical Pavilion
09.2010 - 06.2012
Certificate - Medical Assisting
Sanford Brown Institute
High School Diploma -
Park West High School
Similar Profiles
Christopher GooderChristopher Gooder
Executive Director at OBGYN West A Division Of Premier OBGYN Of MNExecutive Director at OBGYN West A Division Of Premier OBGYN Of MN
CHARLES MULICHARLES MULI
Part-time Lecturer at Pure and Applied Mathematics Department, School of Pure and Applied Science, TUK, MksU, SEKU, JKUAT(Karen Campus), MMU, MKUPart-time Lecturer at Pure and Applied Mathematics Department, School of Pure and Applied Science, TUK, MksU, SEKU, JKUAT(Karen Campus), MMU, MKU
Alyssa BeyerAlyssa Beyer
Clinical Support MA at Valley OBGYNClinical Support MA at Valley OBGYN
AMAIMA TAHIRAMAIMA TAHIR
Intern at St. John’s UniversityIntern at St. John’s University
Jeton MorinaJeton Morina
Litigation Paralegal at Silver & Kelmachter, LLPLitigation Paralegal at Silver & Kelmachter, LLP