Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

KIMBERLY ANN O'NEIL

Joliet,IL

Summary

Dynamic leader with extensive experience at AMAZON, specializing in inventory management and operational support. Proven success in roles from PROCESS ASSISTANT IXD to SHIFT MANAGER, driving improvements in workflow efficiency and enhancing client relationships. Demonstrated expertise in process optimization and quality assurance, complemented by EPJ certification. Committed to leveraging skills to foster operational excellence and team development.

Overview

23
23
years of professional experience

Work History

PROCESS ASSISTANT IXD & Pepsico

AMAZON
JOLIET, USA
09.2021 - Current
  • Assistant to the Area Manager: in charge of sorting production and leading a department of 10 or more associates.
  • Accountability for hourly production and workflow.
  • Generating daily SOS/EOS reports.
  • Process inventory through Faast.
  • Cycle counts.
  • Ordering non-inventory supplies.
  • Dock/ship clerk.
  • Generating and processing of customer orders.

Process Guide

AMAZON
JOLIET, USA
06.2020 - 09.2021
  • Direct AA's with labor share exchanges in other departments and directing productivity

Learning Ambassador

AMAZON
JOLIET, USA
01.2020 - 06.2020
  • On boarding New hires, department standard and safety protocol

Area Associate

AMAZON
JOLIET, USA
09.2017 - 01.2020
  • Sorting items, picking customer orders, stocking product mods

REVERSE LOGISTICS SPECIALIST/SHIFT MANAGER

OFFICE MAX
JOLIET, USA
04.2010 - 09.2017
  • Vendor Returns and Inventory Control
  • Running Daily reports
  • Customer Service Specialist

SUITE ATTENDANT

ARAMARK
SILVER CROSS FIELD, JOLIET, USA
05.2002 - 06.2012
  • Attended suite guests with food and beverage
  • Bartender and assisted with banquet supervision, fall through spring at Allstate Arena, Rosemont, Il

Education

HIGH SCHOOL DIPLOMA -

JOLIET CENTRAL
JOLIET, IL
05.1999

Skills

  • EPJ Certified (Electric Pallet Jack)
  • GTDR Certified
  • Inventory Specialist
  • Management support
  • Process flows
  • Quality assurance
  • Operational support
  • Client relationship management
  • Inventory management
  • Software knowledge
  • Performance monitoring
  • Attendance tracking
  • Workflow management
  • Assignment delegation

Awards

  • Nominated and Selected for an Away team assignment, Train and assist in a building launch., Norfolk, VA
  • Improved Safety, New conveyance systems Installed.
  • Certified and hold the title for department Expert
  • Recognized for increasing productivity, Increased productivity by 30-55% YTD.

Timeline

PROCESS ASSISTANT IXD & Pepsico

AMAZON
09.2021 - Current

Process Guide

AMAZON
06.2020 - 09.2021

Learning Ambassador

AMAZON
01.2020 - 06.2020

Area Associate

AMAZON
09.2017 - 01.2020

REVERSE LOGISTICS SPECIALIST/SHIFT MANAGER

OFFICE MAX
04.2010 - 09.2017

SUITE ATTENDANT

ARAMARK
05.2002 - 06.2012

HIGH SCHOOL DIPLOMA -

JOLIET CENTRAL

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