Summary
Overview
Work History
Education
Certification
Other Experience
Timeline
Generic

Kimberly Ansell

Spring Hill,FL

Summary

Seasoned, proactive, and versatile professional, offering more than 18 years of extensive experience in all fields of food and beverage industry including serving, bartending, banquets, and operations management. Committed to ensuring all guests achieve total satisfaction through efficient service standards. Possesses analytical and sound decision making skills. Recognized as a motivator and relationship-builder, with strong organizational skills, great work ethic, and a commitment to excellence.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Bartender

The Drunken Mullet
01.2023 - 01.2024
  • Coordinate with management and team regarding drink specials including specific ingredients, pour amounts and price points.
  • Ensure that the menu for drinks and food are memorized, including specials, in order to recite the items to the customer in their entirety.
  • Organize with management weekly entertainment and activities. I.E Karaoke, live bands, BINGO.
  • Ensure customer satisfaction with promptness, efficiency, and kindness from the time they sit down to the time they exit.

Server/Bartender

Esplanade Country Club
Lakewood Ranch , FL
08.2019 - 12.2022
  • Memorize and recite back weekly/daily specials with specific ingredients to members and their guests, as well as ensuring specific dietary and allergy restrictions are being met
  • Coordinate with management and team regarding drink specials including specific ingredients, pour amounts, and price points
  • Organize and maintain the flow of service throughout banquet events
  • Ensure customer satisfaction with promptness of steps of service from time they sit down to time they conclude their dining experience.

Food & Beverage Manager

Lakewood Ranch Golf & Country Club
Lakewood Ranch , FL
03.2016 - 08.2019
  • Hire, train, supervise, schedule, and monitor service staffs compliance with safety, sanitation, food service and alcohol standards
  • Coordinate with Executive Chef and management team to plan menu items for daily service and special events
  • Meeting and greeting customers, organizing reservations, and responding to member issues in a professional and timely manner
  • Serve, bartend, expedite, and food run; when needed to ensure customer satisfaction with promptness of food and service.

Server, Bartender, Dining Room Supervisor, Restaurant Manager

Club Renaissance Golf & Country Club
Sun City, FL
08.2008 - 03.2016
  • Manage purchasing and inventory control to ensure sufficient levels of high-quality product while eliminating waste
  • Design floor plans and general layout for all events to ensure membership satisfaction, expedited flow, and visual appeal
  • Cultivate rapport with vendors, corporate management, and community organizations to improve clubhouse image and maximize revenues
  • Recruit musical, theatrical, and miscellaneous acts to promote member satisfaction and involvement
  • Substantial experience in organizing and managing all clubhouse activities, as well as, publicizing events online, through membership calendars, and promotional advertising.

Server/Bartender

Golf & Racquet Club
Sun City, FL
12.2006 - 08.2008
  • Thorough knowledge of menu offerings and daily/weekly specials, including gourmet foods, spirits, specialty cocktails, and wine pairings
  • Skilled at anticipating, identifying, and fulfilling guest needs and clarifying special orders
  • Success multitasking while remaining professional and courteous in fast-pace environments
  • Ensured high guest check averages by suggesting and selling additional food and beverages items.

Education

Bachelors of Science - Elementary Education

Saint Leo University
01.2006

Diploma -

Riverview High School
01.2002

Certification

  • AED/CPR Certified
  • Management

Other Experience

  • Microsoft Office
  • IBS/POS System
  • Club Essentials
  • Payroll Payday
  • Biometric Fingerprint Time Clock

Timeline

Bartender

The Drunken Mullet
01.2023 - 01.2024

Server/Bartender

Esplanade Country Club
08.2019 - 12.2022

Food & Beverage Manager

Lakewood Ranch Golf & Country Club
03.2016 - 08.2019

Server, Bartender, Dining Room Supervisor, Restaurant Manager

Club Renaissance Golf & Country Club
08.2008 - 03.2016

Server/Bartender

Golf & Racquet Club
12.2006 - 08.2008

Bachelors of Science - Elementary Education

Saint Leo University

Diploma -

Riverview High School

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Kimberly Ansell