Summary
Overview
Work History
Education
Skills
Volunteer hours
Additional Information
Languages
Timeline
Generic

Kimberly Arce

Deltona,FL

Summary

My objective is to obtain a position in any field that fits well with my knowledge and work experience. Helping others is one of my passions in any work environment. I can provide high-quality for either patients or clients. Seeking to transition from an Emergency Department Patient Access Specialist to any position fit for me.

Overview

1
1
year of professional experience

Work History

Patient Access Specialist

Halifax Health Medical Center Of Deltona
09.2023 - Current
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
  • Collected and validated patient demographics and insurance information.
  • Providing excellent customer service by promptly answering patient inquiries.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Greeted and assisted patients with check-in procedures.
  • Provided excellent customer service to patients and medical staff.
  • Responded to inquiries by directing calls to appropriate personnel.

Cashier

Fresco Y Mas
10.2022 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Provided extraordinary customer service to all of our customers.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Responding to phone calls from customers contacting us appropriately meeting their needs for the call.

Education

High School Diploma -

University High School
Orange City, FL
06.2023

Skills

  • Applied 5 core values with HOSA which were to participate in community service activities, set realistic career and educational goals, expanded communication skills and team work, developed workplace readiness skills, and understood current healthcare issues during and after the pandemic
  • Bilingual in English and Spanish
  • Dependable, Responsible, and trustworthy
  • Strong leadership and communication skills
  • Strategic planning and customer service experience
  • Eagerness to learn and grow in life
  • Front Desk Operations
  • Health Information Obtainment

Volunteer hours

  • University High School blood drive organization.

Additional Information

Available upon request.

Languages

Spanish
Native or Bilingual

Timeline

Patient Access Specialist

Halifax Health Medical Center Of Deltona
09.2023 - Current

Cashier

Fresco Y Mas
10.2022 - 08.2023

High School Diploma -

University High School

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Kimberly Arce