Experienced with managing executive schedules, travel arrangements, and meeting coordination. Knowledge of office management software and administrative protocols.
Dependable and resourceful team player with adapting flexibly to changing needs and priorities.
Overview
3
3
years of professional experience
Work History
Executive Assistant and Office Manager
Immigrant Alliance For Justice and Equity
10.2024 - Current
Handled confidential and sensitive information with discretion and tact.
Managed Executive Director's calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Processed travel expenses and reimbursements with Finance Manager for Executive Director.
Streamlined Executive Director's communication by managing emails, phone calls, and scheduling appointments.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages and maintain smooth daily operations.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Greeted visitors and directed them to the appropriate departments or individuals with friendly approach.
Managed organizational calendar and set up conference room meetings for regular staff meetings.
Prepared and mailed outgoing correspondence, checking mailbox on a daily basis.
Maintained filing systems, databases, and contact information, and organizing documents and files.
Facilitated meetings and took notes during rotation periods, ensuring smooth discussions and accurate documentation of key points and action items.
Conducted intake forms for clients that requested membership IDS.
Ran immediate errands such as check deposits, mail, and purchase orders.
Processed Invoices to Finance Manager in timely manner.
Barista
King Kong BobaTea & Smoothie - Fusion Kitchen
02.2022 - 10.2024
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly attitude and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Controlled line and crowd with quick, efficient service.
Maintained regular and consistent attendance and punctuality.
Trained new baristas on company policies and procedures regarding food handling safety standards.
Communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Memorize and recall a wide variety of drink orders quickly and accurately, demonstrating strong memorization and attention to detail.
Only employee to hold responsibility for the closing key to the shop.
Operated cash registers to process customer payments.
Maintain a flexible schedule to accommodate varying shift requirements and supports the team as needed.
Education
Associate of Arts - Business Management
Holmes Community College
Ridgeland, MS
05-2024
Skills
Information confidentiality
Customer Service-oriented
Schedule management
Proficient with Google suite usage
Excel spreadsheets
File organization
Invoice processing
Languages
Spanish
Native or Bilingual
Interests
Crafting and DIY Projects
I enjoy helping others and giving back to the community
Gym Workouts
Passionate about balancing physical health with mental and emotional wellness
Running
Timeline
Executive Assistant and Office Manager
Immigrant Alliance For Justice and Equity
10.2024 - Current
Barista
King Kong BobaTea & Smoothie - Fusion Kitchen
02.2022 - 10.2024
Associate of Arts - Business Management
Holmes Community College
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