Summary

Work History

Education

Skills

Timeline

Kimberly Argirakis

Spencer,OH

Summary

Experienced Small Business Owner with over 25 years of experience in the Mortgage Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Problem Solving;

Over 20 years of successfully utilizing critical thinking and problem solving skills to resolve client challenges.

Time management skills to prioritize duties.

Worked in a team environment to accomplish goals.

Scheduling and Coordinating;

Scheduled mortgage closings nationwide with independent contractors.

Work History

Small Business Owner

Kim's Traveling Pet Service, LLC

Spencer, Ohio

04.2014 - Current

Provided exceptional customer service to customers, their pets and homes.
Drafted invoices for completed work.
Cultivated and strengthened lasting client relationships with trust and loyalty .

Independent Mortgage Loan Closer

Traveling Mobile Notary

Spencer, Ohio

09.1995 - Current

Pleasantly answered questions from customers.
Provided highest level of service and support to customers, closing agents and realtors.
Reviewed mortgage documents for accuracy, which included title abstract and insurance forms.
Explained different types of loans pertaining to client situations.
Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
Compiled closing packages for drafting and presentation accuracy.

Closing Coordinator

Insured Closings

Medina, Ohio

02.2003 - 01.2013

Contacted appropriate agencies to complete searches, order records and obtain documents.
Prepared closing disclosures, post-closing records and disbursements.
Estimated closing dates and scheduled meetings.
Collaborated with lenders, agents and legal professionals to resolve transactional and title issues.
Handled as many as 200 closing files each month by effectively organizing, multitasking and prioritizing closing work.
Consulted with outside vendors to identify and resolve loan closing issues.
Set up, stored and updated customer files, department records and regulatory paperwork.

Loan Processor

Banc One Financial

North Olmsted, OH

09.1995 - 08.2003

Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
Prepared documents for underwriting by verifying client income, credit reports and other information.
Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
Processed loans within various departments to achieve timely, accurate and fair proceedings.
Provided quick turnaround times to maintain fast-past schedule.
Set up and completed loan submission packages.
Reviewed financial statements and contacted institutions and customers to clarify details.

Education

High School Diploma -

Fairview High School

Fairview Park Ohio

06.1983

Skills

Building Customer Trust and Loyalty
Customer Data Confidentiality
Calm and Professional Under Pressure
Understanding Customer Needs

Responding to Difficult Customers
Efficient and Detail-Oriented
Document and Records Management
Establishing and Maintaining Customer Relationships

Timeline

Small Business Owner

Kim's Traveling Pet Service, LLC

04.2014 - Current

Closing Coordinator

Insured Closings

02.2003 - 01.2013

Independent Mortgage Loan Closer

Traveling Mobile Notary

09.1995 - Current

Loan Processor

Banc One Financial

09.1995 - 08.2003

High School Diploma -

Fairview High School

Kimberly Argirakis

Summary

Work History

Small Business Owner

Independent Mortgage Loan Closer

Closing Coordinator

Loan Processor

Education

High School Diploma -

Skills

Timeline

Small Business Owner

Closing Coordinator

Independent Mortgage Loan Closer

Loan Processor

High School Diploma -

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