Kimberly Arguelles

San Antonio

Summary

Experienced healthcare receptionist with expertise in patient care, insurance verification, and record management. Skilled in MS Office and EHR systems, with a comprehensive knowledge of medical terminology. Committed to providing personalized service and maintaining high-quality patient care as the primary patient contact.

Overview

years of professional experience

Work History

Front Desk Medical Receptionist

Alamo Heights Medical Clinic

07.2023 - Current

Checked patient insurance, demographic, and health history to keep information current.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.

Sales Associate

Dillards

06.2021 - 07.2023

Helped customers navigate store, complete sales, and process returns.
Resolved concerns using strong communication and conflict management skills combined with expert sales abilities.
Cleared out older stock regularly, assisting with clearance markdowns and special sales promotions.
Captured sales through effective product demonstrations and persuasive communication skills to overcome objections.

Life Insurance Sales Agent

American Income Life

03.2021 - 06.2021

Delivered superior customer service by explaining insurance products, suggesting policy updates, and guiding sales process to address customer needs.
Set up clients with new policies, including calculating premiums and establishing payment methods.
Communicated with customers to evaluate assets, lifestyle and financial health to make catered insurance recommendations for individual needs.

Key Holder

Clothes Mentor

01.2020 - 03.2021

Minimized financial errors by carefully counting drawers at beginning and end of each shift.
Encouraged sales with effective training, monitoring, and motivational strategies.
Led by example on sales floor and always achieved individual sales goals.
Coordinated smooth front-end operations, overseeing front-line employee work.

Education

High School -

Legacy of Educational Excellence

San Antonio, Texas

06.2020

Skills

Microsoft office
Microsoft Excel
EMR / EHR

Customer service
Scheduling tests and procedures

Timeline