Kimberly Armstrong
Atlanta,GA
Summary
Human Resources professional with strong background in compliance and regulatory frameworks. Proven track record in implementing effective policies and procedures, ensuring adherence to legal standards, and mitigating risk. Known for fostering collaborative team environments and driving results. Skilled in HR audits, employee relations, and conflict resolution. Respected for adaptability and reliability in dynamic work settings.
Overview
16
16
years of professional experience
Work History
HR Compliance Specialist
GA Department of Transportation
07.2019 - 05.2023
- Assisted in developing executing and personnel procedures and policies, provided guidance and interpretation for daily business operations
- Implemented HR objectives
- Performed queries and standard reports for ongoing company inquiries
- Suggested new procedures and policies to continually improve efficiency of the HR department and organization as a whole, and to improve employee experience
- Ensured legal compliance of HR state and federal regulations and applicable employment laws and updated policies and/or procedures as required.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Streamlined onboarding processes for new hires, resulting in reduced timetoproductivity.
HR Technician 2
GA Department of Transportation
03.2017 - 07.2019
- Calculated and initiated payroll computation and deductions and entered data into computer system
- Completed employment entry process for new employees
- Coordinated hiring process, ensuring all required forms are complete and all clearances are obtained
- Entered and verified personnel transactions
- Processed and issued employee paychecks and statement of earnings deductions
- Processed enrollments and changes and responded to questions regarding the benefit programs
- Provided information to agency staff regarding transactions and other personnel related issues
- Provided information to employees and others on payroll matters, tax issues and benefit plans
- Resolved personnel transaction problems
- Reviewed and processed personnel and position transactions
- Scheduled and monitored the sorting and distribution of employee paychecks
- Verified attendance, hours worked, and pay adjustments, and posted information onto designated records.
- Managed benefits administration tasks, such as enrollment processing and claims resolution, providing excellent customer service to employees.
- Migrated legacy HRIS system to new technology to minimize business impacts.
HR Analyst I
Department of Juvenile Justice
04.2016 - 03.2017
- Created new employee profiles using PeopleSoft
- Analyzed personnel action requests from field HR Techs to be entered into PeopleSoft
- Analyzed applicant new hire packets for completeness, and grant approvals for hire
- Adjusted, corrected, and paid annual leave to employees biweekly
- Entered all personnel action requests received from eleven (11) field locations
- Updated employees' addresses in PeopleSoft when needed
- Trained incoming HR Field Technicians on a quarterly basis using HR Boot Camp
- Conducted facility visits to train HR Field Technicians
- Served as the subject matter expert to field HR Technicians
- Prepared a daily transaction log of PeopleSoft entries for payroll
- Performed duties using the guidelines set forth in DJJ Personnel Policy Chapter 3
- Created interview questions
- Interviewed and selected applicants.
- Optimized workforce planning efforts to align staffing levels with business objectives, resulting in cost savings.
- Contributed to overall business strategy discussions, leveraging HR expertise to inform key organizational decisions and drive performance.
Employee Relations Assistant
Louis Dreyfus Commodities, LLC
05.2011 - 11.2015
- Maintained and updated KRONOS system, and approved employee weekly time
- Assisted with employee attendance and prepared warning and probation letters
- Conducted new hire orientation
- Performed verification of previous employment for all new warehouse employees
- Independently answered employees' questions regarding attendance, paid time off, benefits, etc
- Assisted departments in carrying out various employee relations programs and procedures for all company employees
- Assisted SH & E Manager as needed
- Created, updated and posted job descriptions and job advertisements
- Assisted with the planning and coordination of company events
- Updated and maintained personnel files for all warehouse employees
- Updated employee manuals with current company policies
- Distributed updated DOL postings to all warehouse locations
- Maintained and monitored all company bulletin boards for required postings.
- Created monthly reports summarizing key metrics related to employee relations, including turnover rates, grievances filed, resolution timelines.
- Assisted in the development of performance appraisal tools, streamlining the evaluation process.
Shipping/Receiving Associate
Louis Dreyfus Commodities, LLC
03.2013 - 11.2015
- Compared information, counts and weights of incoming and outgoing shipments of cotton to verify against Bills of Lading, invoices, orders or other records
- Posted weights and shipping charges, keyed into computer as to appropriate customer
- Recorded shortage and damage to cotton
- Corresponded with customer to rectify damages and shortages
- Ensured shipment met specifications of accuracy, completeness and condition of product
- Prepared truckload notices, listed total weights and identifying number of cotton
- Inputted and retrieved data from the computer
- Read computer files and gathered records to compile needed data
- Prepared employee paperwork for Human Resources Department pertaining to new hires, insurance enrollment, status changes, etc.
Human Resource Technician
Department of Human Resources
10.2007 - 07.2010
- Performed a variety of Military personnel services such as in processing an average of 100 incoming Military Personnel on a weekly basis in support of Military personnel and their Family members, to include; general administrative services, S-1/PAC-level support, and Military personnel records maintenance
- Independently conducted weekly in/out processing briefing for an average of 30 Military Service members that are in route to a Permanent Change of Duty Station, Expired Term of Service, Retiring, etc
- Utilized Army Regulation (AR 600-8) when processing Service members, updating their DD93 and SGLV using EMILPO
- Updated Service members' Enlisted Record Briefs (ERB) and/or Officer Record Brief (ORB) to ensure the information was accurately reporting, such as schools, individual courses, individual awards as well as duty assignments and correspondence courses the Service member have
- Researched records, policy directives, regulations, and/or other military historical documents to verify accuracy of records or determine benefit eligibility
- Processed Command Sponsorship Memo, Dependent Travel, and Early Return of Dependent Orders; using the proper guidelines and procedures
- Answered phone calls from multiple units using the skills acquired to ensure their actions are in compliance with JFTR
- Used my knowledge and skills to retrieve information from database systems such as: eMilpo, eTopmis, Pernet and EDAS to perform my job more commendably and proficiently.
- Migrated legacy HRIS system to new technology to minimize business impacts.
- Assisted in developing diversity and inclusion initiatives that fostered a more inclusive work environment for all employees.
Education
Associate of Science in Criminal Justice Degree -
Chaminade University of Honolulu
Honolulu, HI05.2007
Skills
- Excellent knowledge of interpreting personnel policies
- Stable work history and good work ethics
- Exceptional reading and communication skills
- Excellent Leadership Skills
- Policy Driven
- Recruitment and selection
- Employee Relations
- Job Descriptions
- Workers Compensation
- Benefits Administration
- FMLA Administration
- Equal Employment Opportunity
- Workplace investigations
- HR Compliance Auditing
- Labor Relations Management
- Compensation analysis
- Auditing processes
- Internal Audits
- Compliance reviews
- Time Management
- Attention to Detail
- Problem-Solving
- Teamwork and Collaboration
- Team Leadership
- Adaptability and Flexibility
- Data Entry
- Documentation skills
- Analytical Thinking
- Conflict Resolution
- Training and Development
- Professionalism
- Human Resources Support
- Interpersonal Skills
- Audit Documentation
- Time management abilities
- Continuous Improvement
- Interpersonal Communication
- Documentation Review
- Active Listening
- Strategic Planning
- Compliance Reporting
- Onboarding Processes
References
Available Upon Request
Professionaloverview
Skilled human resources professional, offering over a decade of professionalism in HR Operations, to include onboarding, employee relations, recruitment and retention, benefits administration, classification and compensation,FMLA, time and labor, as well as Compliance. Strategic leader, decision maker, and problem-solver. Focused on maximizing resource utilization and enhancing performance with forward-thinking approach. Strong ability to work as a team or individually. Ability to maintain confidentially, and communicate effectively and efficiently.
Timeline
HR Compliance Specialist
GA Department of Transportation
07.2019 - 05.2023
HR Technician 2
GA Department of Transportation
03.2017 - 07.2019
HR Analyst I
Department of Juvenile Justice
04.2016 - 03.2017
Shipping/Receiving Associate
Louis Dreyfus Commodities, LLC
03.2013 - 11.2015
Employee Relations Assistant
Louis Dreyfus Commodities, LLC
05.2011 - 11.2015
Human Resource Technician
Department of Human Resources
10.2007 - 07.2010
Associate of Science in Criminal Justice Degree -
Chaminade University of Honolulu
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