Kimberly Armstrong
Charlotte
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
32
32
years of professional experience
Work History
Administrative Assistant
Charlotte Mecklenburg Schools
03.2020 - Current
- Provide positive human relation skills while engaging with students, staff and parents
- Maintain a working knowledge of Family Education Rights and Privacy Act
- Input student attendance data using PowerSchool
- Create and verify paperwork for early release students
- Prepare and mail weekly truancy and suspension letters
- Upload weekly tardy report for Dean of Students into Excel spreadsheet
- File and maintain attendance/medical notes
- Provide attendance corrections to staff
- Verify and request attendance updates by contacting teachers
- Run weekly Power Teacher reports to confirm attendance has been taken
- Work closely with Registrar and Homebound team to ensure enrollment/withdrawal of students
- Liaison between students, teachers, counselors, DSS, and School Social worker
- Attend monthly PowerSchool attendance meetings
- Self-direction and problem-solving skills.
Office Manager
The Johnson Group
08.2016 - 09.2019
- Answer and direct incoming calls
- Prepare and update all personnel and company materials
- Maintain HR records and employee verifications
- Self-direction and demonstrated initiative with proactive problem-solving skills
- Strong time-management skills and the ability to manage multiple projects
- Ensure the office is in order by ordering/maintaining office supplies etc
- Maintain professional and courteous communication with internal and external clients
- Process and mail invoices using QuickBooks
- Payroll management using ADP system.
Executive Assistant
Cumberland HealthNET
03.2013 - 08.2016
- Front desk point of contact
- Answer and direct incoming calls
- Administrative support to director and lead nurse
- Follow/up and confirm appointments
- Prepare and update all written correspondence
- Manage busy patient and clinic calendar
- Create and update monthly database/reports to meet grant deadlines.
Executive Assistant
Myriover-Reese Fellowship Homes
04.2012 - 03.2013
- Prepare invoices, reports, memos and presentations
- Sorted and distributed incoming correspondence including faxes & email
- Greet visitors, arrange conference calls, and scheduled meetings
- Answered incoming telephone calls, route to appropriate departments
- Assisted with supervision of staff and perform Human Resource duties
- Enter payroll entries, distribute paychecks
- Maintain and update LME, United Way and DSS reports.
Office Clerk
Express Employment Services
01.2012 - 03.2012
- Data entry
- Answer incoming telephone calls
- Prepare/create daily & weekly reports/schedules
- Attention to detail and correct order request
- Submit and complete work orders for construction site.
Sr. Administrative Assistant/Network Engineer
Wells Fargo
07.1993 - 09.2009
- Administrative support to Director of Computing & Network Services
- Responsible for proofreading and editing documents
- Scheduled travel management services for department executives
- Provided SharePoint Portal & Microsoft Office Documentation
- Team Lead for six administrative assistants
- Maintain time, attendance, and leave records
- Troubleshoot and resolve customer and office issues
- Schedule team building and employee recognition events
- Order equipment for new business locations
- Test/Configure and mail probe equipment
- Schedule and assist with setup of equipment
- Participate in weekly meetings to prepare and schedule upcoming locations.
Education
Computerized Accounting Certificate -
Brookstone College of Business
Business Administration
Business Administration
Charlotte, NCSkills
- Microsoft Office expertise
- Administrative support
- Data entry proficiency
- Interpersonal abilities
- Excellent communication
- Telephone etiquette
Timeline
Administrative Assistant
Charlotte Mecklenburg Schools
03.2020 - Current
Office Manager
The Johnson Group
08.2016 - 09.2019
Executive Assistant
Cumberland HealthNET
03.2013 - 08.2016
Executive Assistant
Myriover-Reese Fellowship Homes
04.2012 - 03.2013
Office Clerk
Express Employment Services
01.2012 - 03.2012
Sr. Administrative Assistant/Network Engineer
Wells Fargo
07.1993 - 09.2009
Computerized Accounting Certificate -
Brookstone College of Business
Business Administration
Business Administration
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