Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly A Sweeney

San Jose,CA

Summary

Suts Coordinator with experience supporting independence through daily living skills coaching. Diligent when enhancing residents' mental health and social needs. Focused on meeting resident life plan goals by teaching positive habits, safety tips and time management. Dedicated to encouraging well-suited hobbies and leisure activities.

Overview

11
11
years of professional experience

Work History

Residential Coordinator

Telecarecor
San Jose, CA
02.2023 - 10.2024
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Provided appropriate feedback and information to help residents succeed in program.
  • Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
  • Communicated with other staff to resolve problems with individual residents.
  • Provided information on resident progress and development of case plans.
  • Supervised self-administration of medications for residents.
  • Completed daily resident welfare checks and coordinated with facility staff to meet resident needs.
  • Developed and deepened relationships with residents and fellow staff.
  • Made regular rounds to keep residents and areas safe and secure.
  • Mediated interpersonal problems between residents.
  • Collaborated with other counselors to develop programs that address needs of residents.
  • Chaperoned group-sponsored trips and social functions.
  • Conducted regular rounds to keep residents and areas safe and secure.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Developed strong communication and organizational skills through working on group projects.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Self-motivated, with a strong sense of personal responsibility.
  • Strengthened communication skills through regular interactions with others.
  • Passionate about learning and committed to continual improvement.

Peer Support Specialist

Telecarecorp
San Jose, CA
11.2021 - 02.2023
  • Instilled hope by promoting positive self-disclosure and actively listening to client needs.
  • Led support groups and facilitated one-on-one meetings with struggling individuals.
  • Transported individuals safely to support meetings and medical appointments.
  • Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
  • Helped individuals overcome harmful drug and alcohol addictions.
  • Aided individuals by developing wellness plans and advance directives to achieve goals.
  • Interacted with family members of individuals and shared information regarding available community support services.
  • Referred individuals to outside resources and services for additional support.
  • Collaborated to set goals and outline steps to achieve objectives.
  • Responded to crisis situations when severe mental health and behavioral issues arose.
  • Coordinated resources to support clients and help each achieve targets.
  • Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
  • Incorporated different treatment methodologies and evidence-based practices to meet clients' specific needs.
  • Met with clients to understand individual needs and develop personalized counseling plans.
  • Completed detailed documentation of sessions, patient notes and recommendations.
  • Kept pace with changes in research on diagnostic and treatment protocols to give best possible support to clients.
  • Compiled personal information and compared against professional knowledge to determine needs and optimum strategies for success.
  • Proven ability to learn quickly and adapt to new situations.

Home Care Provider

Self Employed
San Jose, CA
07.2019 - 11.2021
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Planned and completed group projects, working smoothly with others.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Home Care Provider

Helping Hands Home Care
San Jose, CA
08.2013 - 07.2019
  • Maintained clean and well-organized environment for client happiness and safety.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Helped clients with personal needs from exercise to bathing and personal grooming.

Education

Alcohol And Drug Studies

CCAPP
Online School
02.2024

Associate of Arts - Alcohol Abuse Counseling

Christian Institute
Online School

Skills

  • Meeting schedule deadlines
  • Interpersonal communication skills
  • Motivated self-starter
  • Reliable & Trustworthy
  • Computer Skills
  • Conflict Resolution
  • Planning & Organizing
  • Friendly, Positive Attitude
  • Case Planning
  • Staff Training
  • Reporting and Documentation
  • Event Chaperoning
  • Counseling Program Development
  • First Aid and CPR

Timeline

Residential Coordinator

Telecarecor
02.2023 - 10.2024

Peer Support Specialist

Telecarecorp
11.2021 - 02.2023

Home Care Provider

Self Employed
07.2019 - 11.2021

Home Care Provider

Helping Hands Home Care
08.2013 - 07.2019

Alcohol And Drug Studies

CCAPP

Associate of Arts - Alcohol Abuse Counseling

Christian Institute

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Kimberly A Sweeney