Kimberly A. Wilson
Caddo Mills,TX
Summary
To obtain a position in Accounts Receivable/ Collections
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
31
31
years of professional experience
Work History
P/T Accounts Receivable / Payable
J’s Automotive
Terrell, Texas
04.2022 - Current
- Maintained records of customer payments, invoices and account balances.
- Prepared monthly financial statements to track accounts receivable and payable activity.
- Reconciled discrepancies between actual account balances and internal records.
- Processed incoming payments from customers in a timely manner.
- Resolved billing disputes, inquiries, and other customer service issues promptly.
- Coordinated with vendors regarding invoice approval status and payment terms.
- Verified vendor invoices against purchase orders prior to processing payments.
- Assisted in the preparation of annual budgeting exercises related to cash flow management.
- Executed daily banking activities such as reconciling bank statements or transferring funds.
- Performed miscellaneous duties as needed including filing documents or researching information.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Daily bank deposits
Paralegal Assistant
Jerry W. Melton Attorney @ Law
04.2004 - 06.2004
- Read aloud all communication sent to Attorney's Mr. Melton; Documents, Forms, E-Mail, Case Law, etc.
- Chauffer and attend court, meetings, and appointments with Attorney
- Create and maintain all documents, letters, and other correspondence required
- Manage office processes such as answering phones, maintaining files, processing both mail and email, faxing, copying, managing Attorney calendar and schedule
Accounts Receivable & Commercial Collection
Wheel Technologies
12.2003 - 03.2004
- Set up new customers in system, check credit references, set up approved customers on credit line
- Create sales orders and invoices prior to merchandise leaving store
- Collect and post all payments received to client accounts
- Maintain daily review and follow up of all outstanding sales invoices
- Create, prepare, and post mailed statements every month
3rd Party Debt Collector
Nationwide Recovery Systems
04.2003 - 12.2003
- Company Clients: AT&T and Cingular Wireless
- Call center environment focused on outbound calls
3rd Party Subrogation Specialist
Superior Recovery Service
05.2000 - 01.2002
- Investigate facts of loss and take recorded statements from all parties and witnesses involved
- Submit packet with support to DPS and request Driver's License Suspension when necessary
- Assess and liability checks for suit purposes
- Contact adverse and/or insurance company regarding re-payment for damages and losses because of their negligence
- Negotiate strategy on payments for property damage and bodily injury claims
3rd Party Subrogation Specialist
T.L. Thompson & Associates
08.1998 - 05.2000
- Contact adverse and insurance companies regarding loss
- Take recorded statements of all parties and witnesses involved; submit facts regarding loss and request payment from debtors
- Negotiate strategies on payments, property damage, and bodily injury claims; investigate all disputed claims
- Consistently met monthly quota goals
1st Party Credit Card Collections Specialist
First Consumer National Bank
10.1997 - 08.1998
- Responsibilities: Contacting past due card holders and assisting them to become current, monitor in-house accounts to prevent charge off to 3rd party, expected to hit monthly quota goals
3rd Party Bad Debt Medical Collector
Medical Debt Management Inc.
04.1995 - 07.1997
- Extensive communication through multiple phone lines; Daily calls to debtors, insurance carriers, and attorneys
- Locate responsible parties and assist them with finding solutions to paying back debt
- Complete documentation for records throughout entire process: Copy, data entry, faxing, and filing insurance claims
Real Estate Assistant
Estate Realty
04.1994 - 04.1995
- Receptionist: Maintain office cleanliness, answer incoming phone calls, set appointments for agents and communicate schedule updates, greet customers that come to the office, assist agents with getting clients pre-qualified with the Mortgage Co., assist Title Company with collecting escrow and closings, etc
Education
A.C.A - Certified Debt Collector | F.D.C.P.A Seminar
Dallas, TX01.1999
Dental Assistant -
Concorde Career Institute
Dallas, TX01.1991
Diploma -
Lakeview High School
Garland, TX01.1989
Skills
- Problem Solving
- Conflict Resolutions
- Research/Skip Tracing
- Organization
- Customer Service
- Time Management
- Detail Oriented
- Team Player
- Communication Skills
- 1st and 3rd Party Debt Collection
- Adaptability
- Customer Education Techniques
- Call Center Operations
- Record Keeping
- Multi Tasking
- Data Entry Profficentcy
- Complaint Resolution
- Listening Skills
- Bank Reconciliation
Timeline
P/T Accounts Receivable / Payable
J’s Automotive
04.2022 - Current
Paralegal Assistant
Jerry W. Melton Attorney @ Law
04.2004 - 06.2004
Accounts Receivable & Commercial Collection
Wheel Technologies
12.2003 - 03.2004
3rd Party Debt Collector
Nationwide Recovery Systems
04.2003 - 12.2003
3rd Party Subrogation Specialist
Superior Recovery Service
05.2000 - 01.2002
3rd Party Subrogation Specialist
T.L. Thompson & Associates
08.1998 - 05.2000
1st Party Credit Card Collections Specialist
First Consumer National Bank
10.1997 - 08.1998
3rd Party Bad Debt Medical Collector
Medical Debt Management Inc.
04.1995 - 07.1997
Real Estate Assistant
Estate Realty
04.1994 - 04.1995
A.C.A - Certified Debt Collector | F.D.C.P.A Seminar
Dental Assistant -
Concorde Career Institute
Diploma -
Lakeview High School