Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Badal

Jacksonville

Summary

Motivated, quick learner with a proven track record of goal achievement and a strong ambition to succeed.

Overview

16
16
years of professional experience

Work History

BOH Team Member/ cashier

Panera Bread
01.2017 - Current
  • Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
  • Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
  • Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
  • Performed shift side work as necessary to maintain kitchen output during peak service times.

Reseptionist

Massage Envy
02.2023 - 12.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.

Pawn Broker/Sales Associate

Cash America Pawn/First Cash
07.2021 - 08.2023
  • Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
  • Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
  • Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
  • Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
  • Adapted quickly to changing market conditions, adjusting client strategies accordingly while maintaining open lines of communication throughout periods of uncertainty.
  • Responded via telephone and email to questions regarding licensing, commissions, website logins and website navigation.

Mens department lead , unload truck and stock

Old Navy
03.2015 - 01.2017
  • Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
  • Boosted overall employee morale by fostering a positive work environment and promoting open communication.
  • Oversaw efficient inventory stocking and supply rotation.
  • Set up displays and trained employees on current promotions.

Flow Team Member

Target
03.2013 - 07.2015
  • Contributed to a positive work environment through effective communication and collaboration with team members.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Coordinated shipments for Number locations by following schedules of product distribution.
  • Handled, evaluated, documented and resolved customer issues and inquiries related to customer orders.

Third Shift Supervisor

Kangaroo Express
11.2009 - 03.2013
  • Stock, cashier , inventory
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.

Education

High school diploma - Cosmetology

A. Philip Randolph Academies of Technology
Jacksonville, FL
06.2009

Skills

  • Cooking
  • Hospitality
  • Cash register
  • Shift Management
  • Serving
  • Restaurant experience
  • Kitchen Experience
  • Cash Handling (10 years)
  • Order Picking (3 years)
  • Typing
  • Pallet Jack
  • Shipping & Receiving
  • Load & Unload (5 years)
  • Inventory Control
  • Sales (5 years)
  • Cash handling
  • Manufacturing
  • Retail sales
  • Packaging (2 years)
  • Guest services
  • Merchandising
  • Customer Service (10 years)
  • POS
  • Cleaning Experience (Less than 1 year)
  • Cashiering (10 years)
  • Serving Experience
  • Negotiation
  • Food Preparation
  • Customer service
  • Load & unload
  • Warehouse Experience (2 years)
  • Sales
  • Microsoft Word
  • Busser
  • Materials Handling
  • Food Production
  • Food Service (10 years)
  • Food Safety
  • Order Picker
  • Shift management
  • Leadership

Timeline

Reseptionist

Massage Envy
02.2023 - 12.2024

Pawn Broker/Sales Associate

Cash America Pawn/First Cash
07.2021 - 08.2023

BOH Team Member/ cashier

Panera Bread
01.2017 - Current

Mens department lead , unload truck and stock

Old Navy
03.2015 - 01.2017

Flow Team Member

Target
03.2013 - 07.2015

Third Shift Supervisor

Kangaroo Express
11.2009 - 03.2013

High school diploma - Cosmetology

A. Philip Randolph Academies of Technology

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Kimberly Badal