Kimberly Baez-Mendez
Joliet,IL
Summary
Results-driven laborer with a solid background in safety compliance and heavy machinery operation. Recognized for attention to detail and reliability, consistently contributing to project success and upholding high-quality workmanship. Eager to leverage these skills and dedication in a new role.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Distribution Plastic Laborer
Nicor Gas
Glen Ellyn, IL
11.2018 - Current
- Operated heavy machinery to assist in gas distribution and installation tasks.
- Adhered to safety protocols while performing excavation and construction work.
- Collaborated with team members to complete projects efficiently and safely.
- Conducted routine maintenance checks on equipment, ensuring optimal performance.
- Assisted in training new laborers on safety practices and operational procedures.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols while operating machinery and equipment.
Part Sales Manager
AutoZone
Aurora IL
03.2016 - 11.2018
- Led sales team to exceed monthly targets through strategic training and performance management.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Assisted in staff training initiatives, helping new employees quickly acclimate to their roles as retail selling specialists.
- Skillfully managed multiple priorities within a fast-paced retail environment, consistently meeting or exceeding performance expectations.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Set up new sales displays each week with fresh merchandise.
Retail Customer Sales Associate
JCPenney
Aurora IL
04.2014 - 03.2016
- Delivered exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Processed transactions accurately, managing cash register operations with attention to detail.
- Provided feedback on customer preferences, influencing product selection and store layout decisions.
- Conducted regular stock checks for better inventory management, reducing instances of out-of-stock items affecting potential sales opportunities.
- Participated in visual merchandising efforts to create attractive displays and stimulate buyer interest.
- Resolved customer complaints professionally, fostering trust and loyalty among clientele.
- Maintained a clean and inviting store environment for enhanced customer experience.
- Supported loss prevention initiatives by adhering to company policies and monitoring suspicious activity within the store premises.
Education
East Aurora High
Aurora IL05-2014
Skills
- Attention to detail
- Safety awareness
- Punctual and reliable
- Job site safety
- Material handling
- Problem identification
- Highly adaptable
- Clear and effective communication
- Customer service abilities
- Friendly, positive attitude
- Dependable and responsible
- Critical thinking
Certification
- Class A CDL
Languages
Spanish
English
Full Professional
Timeline
Distribution Plastic Laborer
Nicor Gas
11.2018 - Current
Part Sales Manager
AutoZone
03.2016 - 11.2018
Retail Customer Sales Associate
JCPenney
04.2014 - 03.2016
East Aurora High