Kimberly Bahamundi
New Haven,CT
Summary
Committed Dental Treatment Coordinator with comprehensive experience in dental office management, patient care coordination and insurance processing. Strong skills including developing treatment plans, scheduling appointments, and maintaining patient records. Exceptional interpersonal skills allowing for effective communication with both patients and dental team members, contributing to improved patient satisfaction and office efficiency. Demonstrated success in fostering a positive and efficient workplace environment.
Overview
13
13
years of professional experience
Work History
Dental Treatment Coordinator
Dental Associates of CT
New Haven, CT
08.2017 - Current
- Created and maintained patient records, including insurance information, medical histories, and x-ray results.
- Provided patients with guidance and education on dental care topics such as preventive maintenance and oral health issues.
- Verified patient insurance coverage prior to treatments or procedures being performed.
- Worked closely with dental hygienists to ensure proper services were provided to each patient.
- Performed administrative duties such as filing, faxing, photocopying, scanning documents.
- Prepared financial estimates for proposed treatments in consultation with dentists.
Dental Receptionist
Dr. Dental
Stratford, USA
12.2012 - 08.2017
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Provided assistance to dentists during dental treatments and procedures as needed.
- Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
- Managed front desk operations including scheduling appointments, collecting payments.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Head Cashier/ Customer Service
Home Depot
Bridgeport, USA
10.2011 - 12.2012
- Responsible for physically checking the store's front-end activities where other cashiers are working.
- Maintain customer service, which includes handling all customer complaints, returns, and money transactions.
- Check inventory to ensure products are easily available and accessible to customers.
- Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
- Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Maintained records of daily transactions including sales receipts, cash received, discounts issued.
Education
High School Diploma -
Bullard Havens Tech
Bridgeport, CT01.2007
Certificate of Completion - Medical Billing and Coding
Training Direct
Bridgeport, CTSkills
- Knowledge of dental terminology
- HIPAA Compliance
- Patient Care Coordination
- Treatment Planning
- Insurance Verification
- Data Entry
- Administrative Support
- Records Management
- Communication and Interpersonal Skills
Timeline
Dental Treatment Coordinator
Dental Associates of CT
08.2017 - Current
Dental Receptionist
Dr. Dental
12.2012 - 08.2017
Head Cashier/ Customer Service
Home Depot
10.2011 - 12.2012
High School Diploma -
Bullard Havens Tech
Certificate of Completion - Medical Billing and Coding
Training Direct
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