Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Baranek

Warrington,PA

Summary

Dynamic professional with a strong background in customer service, notably as an Assistant Branch Manager at First National Bank. Proven ability to enhance client relations and streamline operations, achieving significant improvements in customer satisfaction. Skilled in regulatory compliance with a commitment to excellence in customer service delivery.

Overview

24
24
years of professional experience

Work History

House Claner

Self
03.2020 - Current
  • Learned proper cleaning techniques and safety protocols for residential environments.
  • Assisted in maintaining cleanliness using various cleaning tools and equipment.
  • Adapted quickly to different cleaning tasks based on client preferences and requirements.
  • Developed efficiency in time management while completing assigned cleaning duties.

Cashier

Giant Food Stores
03.2015 - 03.2020
  • Processed customer transactions efficiently using point-of-sale systems.
  • Managed cash register, ensuring accurate cash handling and daily reconciliation.
  • Provided exceptional customer service, resolving inquiries and enhancing satisfaction.
  • Assisted in training new employees on operational procedures and best practices.

Assistant Branch Manager

First National Bank and Trust Company of Newtown
09.2001 - 10.2013
  • Led daily branch operations to ensure high levels of customer service and compliance.
  • Developed staff training programs to enhance team performance and knowledge retention.
  • Analyzed financial reports to identify trends and inform strategic decision-making.
  • Implemented process improvements that streamlined workflow and increased operational efficiency.
  • Directed team efforts in achieving compliance with banking regulations and policies.
  • Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Education

High School Diploma -

Archbishop Wood
Warminster, PA
06.1996

Skills

  • Customer service
  • Relationship building and management
  • Financial advising
  • Client relations
  • Customer service-focused
  • Loan servicing
  • Regulatory compliance
  • Loans

Timeline

House Claner

Self
03.2020 - Current

Cashier

Giant Food Stores
03.2015 - 03.2020

Assistant Branch Manager

First National Bank and Trust Company of Newtown
09.2001 - 10.2013

High School Diploma -

Archbishop Wood

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