Kimberly Barber
Pablo,MT
Summary
At Salish Kootenai College, I excelled as a Student Success Coach, leveraging my strengths in academic advising and interpersonal communication to significantly enhance student retention and graduation rates. My innovative approach to facilitating workshops and connecting students with essential resources underscored my commitment to student success and teamwork.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
28
28
years of professional experience
Work History
Student Success Coach
Salish Kootenai College
03.2021 - Current
- Monitored student progress to drive successful academic outcomes.
- Helped students develop organizational, time management and study skills.
- Facilitated productive goal-setting sessions with individual students resulting in actionable steps to achieve their academic and personal objectives.
- Connected students with appropriate resources, including tutoring services, financial aid assistance, and mental health counseling.
- Strengthened relationships between faculty advisors and their advisees through collaborative workshops centered around academic planning processes.
- Contributed to departmental goals by participating in committees focused on improving student retention efforts across campus.
- Assisted in the development of campus-wide initiatives aimed at boosting student retention and graduation rates.
- Developed strong rapport with students by actively listening to their concerns and needs, fostering a supportive learning environment.
- Supported diverse learners by providing culturally responsive coaching methods and acknowledging individual strengths.
- Developed and implemented student guidance plans to foster academic success.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Chief HiSet Examiner
Salish Kootenai College
01.2019 - Current
- Monitored students taking HiSet Exam.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Performed routine data entry or document management.
- Organized HiSet graduation for students who satisfactory completed HiSet Test.
Persistant Specialist
Salish Kootenai College
04.2010 - 03.2021
- Conducted regular reviews of operations and identified areas for improvement.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Educated staff on organizational mission and goals to help employees achieve success.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
- Created and managed project plans, timelines and budgets.
- Generated reports detailing findings and recommendations.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Retention Coordinator
Salish Kootenai College
10.1996 - 04.2010
- Developed strong relationships with at-risk students, providing personalized guidance and resources to foster academic success.
- Handled escalated customer complaints professionally, de-escalating situations while finding mutually beneficial resolutions.
- Enhanced customer satisfaction levels with proactive communication and timely resolution of issues.
- Built constructive customer relationships to improve loyalty and recommendations.
- Reduced dropout rates by connecting struggling students with appropriate campus resources, such as tutoring services and study groups.
- Played an instrumental role in improving university-wide retention rates by serving on committees dedicated to identifying and addressing key barriers impacting student success.
- Facilitated smooth transitions for transfer students into the university environment by providing comprehensive orientation sessions focused on acclimating to campus life.
- Enhanced communication between students and faculty by organizing regular meetings and facilitating open discussions on key issues impacting retention.
- Served as a liaison between administration and students, addressing concerns related to academic policies or procedures in a timely manner.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Bachelor of Arts - Human Services
Salish Kootenai College
Pablo, MT06-2006
Skills
- Patience and Tolerance
- Collaboration and Teamwork
- Networking and relationship building
- Creativity and Innovation
- Academic advising
- Resourcefulness and Initiative
- Assessment and Evaluation
- Workshop Facilitation
- Online learning
- Multitasking
- Reliability
- Critical Thinking
- Organizational Skills
- Relationship Building
- Emotional Support
- Professionalism
- Student Support
- Interpersonal Communication
- Suicide Prevention
- Student Motivation
- Written Communication
Timeline
Student Success Coach
Salish Kootenai College
03.2021 - Current
Chief HiSet Examiner
Salish Kootenai College
01.2019 - Current
Persistant Specialist
Salish Kootenai College
04.2010 - 03.2021
Retention Coordinator
Salish Kootenai College
10.1996 - 04.2010
Bachelor of Arts - Human Services
Salish Kootenai College
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