Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimberly Barcliff

Rural Hall,NC

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Manager of Operations

Walgreen Pharmacy
Winston-Salem, NC
02.2009 - Current
  • Developed and implemented operational policies and procedures to ensure efficient business operations.
  • Analyzed data to identify trends in customer service issues, financials, staffing needs., to make informed decisions regarding operations.
  • Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
  • Collaborated with other managers across the organization to develop strategies that support overall company objectives.
  • Oversaw inventory management activities including ordering supplies as needed.
  • Investigated customer complaints related to product and service quality or delivery issues.
  • Conducted regular audits of employee performance and provided feedback on areas of improvement.
  • Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
  • Ensured compliance with relevant laws, regulations, industry standards. related to the operation of the business.
  • Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
  • Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
  • Hired and onboarded team members to meet immediate and expected demand.
  • Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Implemented successful business strategies to increase revenue and target new markets.

Pharmacy Technician/Buyer

Virtua Memorial Hospital of Burlington County
Mt. Holly, New Jersey
09.1996 - 03.2008
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Mixed pharmaceutical preparations according to written prescriptions.
  • Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
  • Prepared prescription transfers to other pharmacies.
  • Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Verified prescriptions and drug labels, documents and packages.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted in training new employees on pharmacy procedures.
  • Restocked shelves with new supplies of medications as needed.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.

Education

Bachelor of Arts -

Burlington County College
Mt.Holly, New Jersey

Skills

  • Staff Management
  • Team Building/Leadership
  • Teamwork And Collaboration
  • Customer Service
  • Workflow Optimization
  • Inventory Purchasing
  • Supply Ordering
  • Hiring And Training
  • Outstanding Communication Skills
  • Employee Performance
  • Understanding Of Customers' Needs

Certification

  • Certified Immunizer of vaccinations
  • Certified provider of Flu A/B and Covid 19 testing

Timeline

Certified Pharmacy Manager of Operations

Walgreen Pharmacy
02.2009 - Current

Pharmacy Technician/Buyer

Virtua Memorial Hospital of Burlington County
09.1996 - 03.2008

Bachelor of Arts -

Burlington County College

Similar Profiles

CREATE PROFILE
Kimberly Barcliff