Kimberly Barrett
Lula,Ga
Summary
I am seeking a position in the healthcare field that will utilize my secretarial and customer service skills. My goals are to maximize proficiency in a facility by exercising my expert skills in customer registration and secretarial knowledge. My personal strengths are positive attitude, excellent ability to de escalate situations, service recovery and patient satisfaction.
Overview
32
32
years of professional experience
Work History
Receptionist Administrator
My Family Doc
11.2023 - 08.2025
- Scheduled appointments for patients.
- Checked in patients and checked out patients
- Responsible for all medical record requests
- Excellent customer service skills answering calls and communicating effectively with patients
- Scheduled lunches for pharmaceutical representatives and staff
- Updated, filed and scanned medical records for patients
- Pulled patients charts and organized patient reports
- Updated demographics and patient insurance information
- Collected copay’s and balances.
PBX Operator
Habersham Medical Center
01.2013 - 11.2023
- Obtain patient information including address and insurance
- Assist patient with financial counseling
- Provide patient assistance with room location and retrieval of information
- Provide accommodation for family as necessary
- Quick notification of critical situation to medical personnel when necessary
- Maintain HIPPA and high level of accuracy in medical information
- Apply medical coding to diagnosis
- Accurately input insurance information into EHR
- Admission to correct location of inpatient, outpatient, and observation
- Admit to swing bed
- Perform registration for clinical triage, hospice, observation patients, LACI patients, outpatient procedures – blood transfusions, lab specimens, drug screens and injections
- Registration of overflow patients, home health, extended recovery, sleep studies,
- Registration for recurring patients at Habersham Home and cardiac rehab
- Registration for OB patients for clinical/triage and labor inpatients.
Scheduling Coordinator
Heart Center at Gainesville Ga
01.2010 - 01.2013
- Scheduler for patient appointments for procedures
- Update and input patient information and insurance
- Provide medical assistance to physicians
- Customer support and service
- Financial counseling for patients
- Collections on accounts
- Billing
Patient Registration
Diagnostic Clinic
07.1999 - 08.2009
- Schedule patients for appointment
- Update patient information
- Death certificates
- Material management
- Ding
- Accommodate drug representatives
- File patient insurance
- Open and close office
- Provide patient assistance
- Promote positive environment for patients and their families
- Medical Records
- Update and file medical records
- Retrieval of medical records
- Assist physicians with medical records
Office Manager Assistant Kowalske Chiropractor, •Physician therapy assistant, •X-ray technician assistant
07.1993 - 07.1999
- Patient care
- Update patient information
- Patient registration
Education
Various worksite seminars on customer service and patient experience -
02.2023
high school diploma -
BANKS COUNTY HIGH SCHOOL
01.1989
Skills
- Excellent customer service skills
- Positive and highly motivated
- Data input into EHR
- Excellent knowledge of all types of registration
Timeline
Receptionist Administrator
My Family Doc
11.2023 - 08.2025
PBX Operator
Habersham Medical Center
01.2013 - 11.2023
Scheduling Coordinator
Heart Center at Gainesville Ga
01.2010 - 01.2013
Patient Registration
Diagnostic Clinic
07.1999 - 08.2009
Office Manager Assistant Kowalske Chiropractor, •Physician therapy assistant, •X-ray technician assistant
07.1993 - 07.1999
Various worksite seminars on customer service and patient experience -
high school diploma -
BANKS COUNTY HIGH SCHOOL
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