Kim Barton

Would just like to add for the gaps in my work History was due to raising my kids and usually having some kind of work from home job. I have done Travel Agent, Home online boutique, The Hot Shot business, and the Band business.

• Managed daily schedules, assigning drivers to specific routes based on customer demands and driver availability
• Maintained constant communication with drivers via radio or phone to provide updates on traffic conditions, route changes, or customer requests
• Responded promptly to customer inquiries, resolving issues or concerns related to deliveries or pick-ups
• Utilized computer software systems to input data regarding orders, deliveries, and driver logs for recordkeeping purposes
• Developed strong relationships with customers by providing exceptional service experiences during interactions over the phone or email
• Improved customer satisfaction by resolving delivery issues promptly and effectively

• Booking bands into venues, events, private parties, cook-offs, concerts etc
• Talked to buyers, bands every day, called radio stations for bands song releases, scheduled radio tours, invoiced, contracts
• Followed up with buyer and band to make sure show went well
• Social media, advertising
• Google docs, google drive, spreadsheets, Microsoft office, Microsoft word

• Posting payments from Insurance companies, sending statements, workers comp, appeals, correspondence, faxing, answering phones, assisting staff as needed

• Giving policyholders information about their benefits
• Answering multi-line phones, Assisting staff as needed

• Posting codes and charges, working EOB's, finding codes, entering new patient information, talking to insurance companies, working with physicians, assisting personnel as needed

• Greeting patients, checking patients in, putting the right papers in the chart, verifying insurance, pulling charts for prescription refills, setting appointments, answering multiline phones, record releases, and checking patients out

• Obtaining scheduling information, calling patients to get personal information and insurance information, entering data for verifiers, scheduling lab appointments, assisting front desk personnel, assisting physicians in getting patient families for consultations, obtaining workers comp information, getting fee sheets from doctor's office, Assisting personnel as needed
• Medical Records: filing, retrieving charts for physicians request, creating quality improvement reports, preparing delinquency letters, getting ready for JCAHO, data entry, backup coder, analyzing charts, archiving records, and transferring to online reports

• Front office, room patients, draw ID's, greeting patients, assisted personnel as needed

• Accounts payable, expense reports, multi-line telephone, facsimile transmissions, photocopying, travel arrangements, filing, price quotes, word processing, maintained weekly reports

• Customer service, sales, multi-line telephone, credit reports, update customers files

• Sales, filing, multi-line telephone, customer service, general office procedures