Kimberly Beasley

Receptionist Assistant

Darling Ingredients Inc

01.1999 - Current

Resolved customer problems and complaints.
Managed multi-line telephone system and greeted claimants during office visits.
Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Maintained a clean and professional reception area by tidying up space regularly, ensuring an inviting atmosphere for clients and visitors alike.
Confirmed appointments, communicated with clients, and updated client records.
Handled sensitive information discreetly while performing administrative duties such as filing paperwork and processing payments.
Maintained order and cleanliness of reception area for professional and inviting atmosphere.
Supported administrative staff with daily tasks, resulting in increased productivity and a well-organized work environment.
Enhanced customer satisfaction by efficiently managing front desk tasks such as answering phone calls, scheduling appointments, and greeting clients.
Organized electronic and hard copy filing systems for easy retrieval of documents and information.
Managed multiple phone lines effectively while remaining composed under pressure during high call volume periods.
Managed multiple tasks and met time-sensitive deadlines.
Delivered exceptional customer service by assisting clients in a timely manner, ultimately resulting in improved client retention rates.
Prepared, collected and distributed outgoing and incoming mail and packages.
Streamlined office operations by organizing files, maintaining databases, and ordering supplies for the reception area.
Developed strong relationships with clients through attentive listening skills and genuine interest in their needs, promoting repeat business.
Answered central telephone system and directed 100 calls accordingly.
Maximized time management skills by prioritizing tasks efficiently based on importance or urgency of completion deadlines.
Greeted numerous visitors, vendors and interview candidates.
Contributed to positive employee morale by assisting colleagues when needed, demonstrating flexibility in adapting to changing priorities or schedules.
Facilitated smooth workflow by accurately handling data entry tasks and updating client records in a timely manner.
Communicated with individuals entering building to boost security, assist visitors and keep visitor log.
Improved communication within the company by promptly distributing incoming mail and messages to appropriate personnel.
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Corresponded with clients through email, telephone, or postal mail.
Kept reception area clean and neat to give visitors positive first impression.
Maintained visitor log for entering and leaving facility for security purposes.
Provided clerical support to company employees by copying, faxing, and filing documents.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Organized, maintained and updated information in computer databases.
Sorted, received, and distributed mail correspondence between departments and personnel.
Scheduled office meetings and client appointments for staff teams.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

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Receptionist Assistant

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Receptionist Assistant

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