Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Kimberly Beckner

New Carlisle,IN

Summary

Results-oriented professional bringing expertise in accounting, supply chain management, and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Operations Manager

CEVA Logistics Inc.
South Bend, Indiana
07.2018 - Current
  • Manage and lead a station consisting of 35 employees and 20 independent contractors.
  • Hire, train, and coach direct reports.
  • Administer weekly payroll via UKG.
  • Act as a liaison between employees and HR.
  • Coordinated with internal teams for timely delivery of goods and services.
  • Evaluated existing systems and processes for continuous improvement opportunities.
  • Identified and resolved shipping and packaging errors.
  • Performed needs analysis to determine performance gaps and developed appropriate tactics to resolve issues.
  • Analyzed data to identify areas for cost reduction and process improvement.
  • Monitored shipment progress and provided updates to customers as needed.
  • Provided leadership and guidance to team members on best practices for efficient operations.
  • Maintained records of transportation costs, deliveries and inventories.
  • Implemented and planned warehouse safety and security programs and activities.
  • Supervised staff in the day-to-day management of logistics activities such as scheduling pickups and deliveries.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Maintained high standards of internal and external customer service.
  • Consistently met company and department objectives within budget and time constraints.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Identified needs of customers promptly and efficiently.
  • Recognized by management for providing exceptional customer service.

Business Development Analyst

CEVA Logistics Inc.
South Bend, IN
07.2007 - 07.2018
  • Assisted in the negotiation of contracts and agreements with clients and partners.
  • Monitored competitor activities and market conditions to identify threats and opportunities.
  • Set up potential client contacts, cultivated relationships, and followed through on service needs.
  • Assisted in the creation of business development policies, processes, and standards.
  • Worked closely with the sales team to develop strategies for achieving sales targets and increasing revenue.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Recognized by management for providing exceptional customer service.

Operations Specialist IV

CEVA Logistics Inc.
South Bend, IN
05.2002 - 06.2007
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Quoted and secured numerous shipments daily.
  • Identified needs of customers promptly and efficiently.
  • Facilitated training sessions for new employees on operational procedures and systems.
  • Created documentation related to operational procedures such as SOPs.

Dispatcher

CEVA Logistics Inc.
South Bend, IN
06.1999 - 05.2002
  • Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.
  • Scheduled loads according to priority and available equipment.
  • Addressed questions, problems or requests for service or equipment.
  • Supervised driver dispatching, route planning, and vehicle tracking for driving team.
  • Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
  • Dispatched drivers to meet daily delivery needs for company customers.
  • Completed day-to-day duties accurately and efficiently.

Education

Bachelor of Science - Criminal Justice

Indiana University of South Bend
South Bend, IN
05-2000

Skills

  • Team leadership
  • Payroll administration
  • Process improvement
  • Supply chain management
  • Data analysis
  • Customer service
  • Project management
  • Safety compliance
  • Problem solving
  • HR planning
  • Problem-solving
  • Team building/leadership
  • Report generation
  • Policies and procedures implementation
  • Employee training

Affiliations

Love to spend time with my family. We are sports enthusiast. We enjoy playing golf, and watching our son play baseball.

Accomplishments

  • Played 4 years of college basketball on scholarship while attending IUSB. Team captain my last 2 years.

Certification

  • Hazmat

Timeline

Operations Manager

CEVA Logistics Inc.
07.2018 - Current

Business Development Analyst

CEVA Logistics Inc.
07.2007 - 07.2018

Operations Specialist IV

CEVA Logistics Inc.
05.2002 - 06.2007

Dispatcher

CEVA Logistics Inc.
06.1999 - 05.2002

Bachelor of Science - Criminal Justice

Indiana University of South Bend

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Kimberly Beckner