Kimberly Behe, CCA
Ocala,FL
Summary
Medical billing professional with deep expertise in managing patient billing and insurance claims. Strong background in coding, account reconciliation, and compliance with healthcare regulations. Known for collaborating effectively with teams and adapting to changing needs to achieve optimal results. Reliable and detail-focused, ensuring accurate and timely processing of financial information.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Billing Specialist
Absolute Elder Care
06.2024 - Current
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted and adjusted payments from insurance companies.
- Communicated effectively and extensively with other departments to resolve claims issues.
- Located errors and promptly refiled rejected claims.
- Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
- Enhanced revenue collection through diligent follow-up on unpaid claims and denials with insurance companies.
- Collaborated closely with the clinical team to ensure proper documentation was obtained for accurate billing purposes.
- Reduced errors in medical billing by meticulously reviewing patient records and ensuring accurate coding.
Medical Biller
Central Florida Heart Group PA
10.2023 - 06.2024
- Verified insurance of patients to determine eligibility.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
Assistant Manager
The Flying Biscuit Cafe
04.2021 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Supervisor
Medical City Of Plano
09.2020 - 02.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Co-Manager
Little Caesars
03.2020 - 09.2020
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
Sous Chef
Morrison Senior Living
04.2019 - 02.2020
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
Sous Chef
Sodexo Corporate Services
06.2016 - 04.2019
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
- Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
- Introduced new culinary techniques to the team, elevating the overall skill level and leading to more diverse menu offerings for guests.
- Participated in menu planning meetings, offering creative input that led to new signature dishes garnering rave reviews from guests.
Cook
Folkways Living
04.2007 - 03.2016
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Health Information Management
Bryan University
Tempe, AZ06-2023
Skills
- HIPAA compliance
- Payment posting
- Claim submission
- Insurance verification
- ICD-10 proficiency
- CPT knowledge
- Medical terminology
- Electronic health record software
- Teamwork and collaboration
- Customer service
- Critical thinking
- Quality-oriented team player
Certification
- Certified Coding Assistant, CCA 6/23
Timeline
Medical Billing Specialist
Absolute Elder Care
06.2024 - Current
Medical Biller
Central Florida Heart Group PA
10.2023 - 06.2024
Assistant Manager
The Flying Biscuit Cafe
04.2021 - 06.2024
Supervisor
Medical City Of Plano
09.2020 - 02.2021
Co-Manager
Little Caesars
03.2020 - 09.2020
Sous Chef
Morrison Senior Living
04.2019 - 02.2020
Sous Chef
Sodexo Corporate Services
06.2016 - 04.2019
Cook
Folkways Living
04.2007 - 03.2016
Health Information Management
Bryan University
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