Kimberly Belek

• Aided patients in managing end-of-life decisions, promoting strength and stability.
• Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
• Coordinated with doctors to establish custom treatment plans, improving health outcomes.
• Educated patients and families on available community resources, facilitating access to necessary support services.
• Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
• Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
• Established a trustworthy environment by encouraging transparent dialogue among all parties involved in patient care.
• Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
• Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
• Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
• Mentored new nursing staff, facilitating a faster learning curve and increased overall team efficiency.
• Enhanced team efficiency, providing training and guidance to junior case managers and nursing staff.
• Advocated for patients with insurance companies, securing coverage for necessary treatments and medications.

Provided coordination of care for hospitalized patients. Ensured they were in the correct status (inpatient or observation) by completing daily insurance reviews using the Interqual system. Trained new case managers. Supported other team members by providing examples and answering questions about complicated discharges. Place patients both skilled and custodial at skilled nursing facilities.

• Utilized critical thinking skills to make quick decisions in high-pressure situations, prioritizing patient needs and addressing emergent issues promptly.
• Monitored vital signs, lab results, and other indicators to detect changes in patients'' conditions promptly.
• Served as a preceptor for new nurses, sharing knowledge, expertise, and best practices to improve their skills and confidence.
• Participated in unit-based quality improvement initiatives focused on enhancing patient outcomes through process improvements.
• Advocated for the needs of patients within the healthcare system while maintaining confidentiality and respecting patients'' rights.
• Delegated tasks to nursing assistants and support staff effectively, ensuring safe and efficient care delivery.
• Reduced medication errors through meticulous charting and close collaboration with the healthcare team.
• Supported patients'' emotional well-being by building trust-based relationships and practicing active listening techniques.

• Strengthened unit care standards and policies with focus on patient safety and dignity.
• Served as a liaison between the nursing department and hospital administration to address staffing concerns, policy changes, and budgetary issues effectively.
• Led multidisciplinary team meetings to review patient progress, adjust care plans as needed, and ensure optimal collaboration among healthcare providers.
• Evaluated staff performance regularly, identifying areas for growth and providing constructive feedback when necessary.