Kimberly Bell
McArthur,Ohio
Summary
Dynamic professional with a proven track record at Campbell's Market, excelling in team leadership and operational efficiency. Skilled in customer service and problem-solving, I implemented training programs that enhanced service quality and streamlined scheduling processes, significantly improving workforce productivity and customer satisfaction.
Overview
32
32
years of professional experience
Work History
Assistant Manager
Campbell's Market
09.2018 - Current
- Streamlined workforce scheduling to boost operational efficiency.
- Assisted in inventory management by tracking stock levels and conducting audits.
- Implemented training programs for new employees to enhance service quality.
- Conducted routine inspections to maintain adherence to health and safety standards.
Veterinary Assistant
Briarhill Animal Clinic
03.2010 - 08.2017
- Assisted veterinarians during examinations and procedures to ensure high-quality animal care.
- Managed inventory of medical supplies, ensuring timely replenishment and organization.
- Educated pet owners on proper care techniques, fostering better health outcomes for animals.
- Maintained cleanliness of exam rooms and surgical areas, adhering to safety protocols.
- Trained new staff on clinic procedures and customer service standards for optimal operations.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Collaborated with veterinary team to develop treatment plans tailored to individual patient needs.
- Enhanced workflow efficiency by streamlining patient intake processes and documentation systems.
- Monitored vital signs and provided pre- and post-operative care to surgical patients.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
Laundromat Manager
Brite Spot Laundromat
10.1993 - 04.2004
- Oversaw daily operations to ensure efficient workflow and service quality.
- Managed staff schedules, optimizing labor allocation for peak customer times.
- Implemented training programs to enhance employee performance and customer satisfaction.
- Developed cost-saving initiatives that improved overall operational efficiency.
- Maintained equipment and facility standards, ensuring compliance with health regulations.
- Resolved customer complaints promptly, enhancing service reputation and loyalty.
- Managed and motivated employees to be productive and engaged in work.
- Fostered a positive work environment through effective communication and team-building activities.
Education
High School Diploma -
Vinton County High School
McArthur, OH05.1987
Skills
Customer service
Timeline
Assistant Manager
Campbell's Market
09.2018 - Current
Veterinary Assistant
Briarhill Animal Clinic
03.2010 - 08.2017
Laundromat Manager
Brite Spot Laundromat
10.1993 - 04.2004
High School Diploma -
Vinton County High School