Kimberly Bellamy
Bristol,TN
Summary
I have worked in purchasing/inventory for over 20 yrs. I have a lot of hands on experience. I am detailed in my order I also have payable accounts experience with administrative assistant experience Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
21
21
years of professional experience
Work History
Customer Service Representative
Ballad Health System
01.2015 - 05.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Provided primary customer support to internal and external customers.
- Investigated and resolved customer inquiries and complaints quickly.
- Educated customers about billing, payment processing and support policies and procedures.
- Trained new personnel regarding company operations, policies and services.
- collection of copays
- checked patient in system
- verified insurance
Lead Buyer
Exide Technology
05.1998 - 07.2016
- Maintained complete documentation and records of all purchasing activities.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Maintained key item stock levels and wrote or expedited purchase orders.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Oversaw purchasing process from initiating requests to finalizing contracts to deliver smooth transaction.
- Developed and improved account relationships.
- Managed and maintained purchase orders and invoices.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Communicated with suppliers to negotiate best pricing on apparel and accessories.
- Developed and managed budgets for purchasing and projected purchasing needs.
Lead Inventory Specialist
Exide Technology
05.1998 - 06.2016
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Completed stock inventories to identify and address issues negatively impacting controls.
- Maintained and organized inventory receipts and processed changes to reduce process lags.
- Collaborated with the procurement team to establish steady supply of inventory.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Transported merchandise pallets to move in warehouse.
- Prepared and checked outbound shipments for accuracy.
- Recorded daily activities for inventory control.
- Received new stock and input values into computer system.
- Supervised and trained new staff in performing census.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
Education
Associate of Science - Business Administration
National College of Business
Bristol, TN09.2014
Associate of Science - Accounting Technology And Bookkeeping
National College of Business
Bristol, TN09.2014
Skills
- Report Creation
- Microsoft PowerPoint
- Freight Operations
- Stocking and Replenishing
- Credit Card Payment Processing
- Active Listening
- Microsoft Word
- Microsoft Excel
- Staff Training
- Customer Relations
- Microsoft Outlook
- Filing
Timeline
Customer Service Representative
Ballad Health System
01.2015 - 05.2019
Lead Buyer
Exide Technology
05.1998 - 07.2016
Lead Inventory Specialist
Exide Technology
05.1998 - 06.2016
Associate of Science - Business Administration
National College of Business
Associate of Science - Accounting Technology And Bookkeeping
National College of Business
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