Kimberly Beltran
Oakland,CA
Summary
Qualified Military Police Officer with 5 years of committed experience maintaining secure environments while leading diligent security details to minimize crime. Proven leader with exceptional attention to detail and demonstrated success closely monitoring infractions, security threats and suspicious activities. Goal-oriented and meticulous professional. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Military Police Sergeant
US Army
12.2018 - Current
- Ensured safety and security of personnel by conducting regular patrols and enforcing military laws.
- Facilitated a decrease in criminal activity on base through diligent surveillance and collaboration with other law enforcement agencies.
- Managed traffic control points during high-profile events, ensuring smooth operations and minimal disruptions.
- Investigated incidents thoroughly, resulting in accurate reports that supported disciplinary actions when necessary.
- Increased efficiency of team communication by implementing clear protocols and providing training on proper radio etiquette.
- Conducted thorough searches of vehicles at entry points to prevent unauthorized access or contraband on base premises.
- Led a team of Military Police officers, fostering a professional atmosphere that prioritized integrity and respect for fellow service members.
- Collaborated with other military branches in joint exercises to enhance coordination efforts and improve overall mission effectiveness.
- Managed access control points with precision, preventing unauthorized entry while maintaining efficient traffic flow through secured areas.
- Monitored gate activities, controlled traffic and responded to emergencies on base.
Front Desk Receptionist
Fitness SF
01.2019 - 07.2022
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Developed strong working relationships with team members, fostering a positive work environment.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
Cashier
Los Cantaros
05.2018 - 07.2019
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Bachelor of Arts - Psychological Sciences
University of California, Irvine
Irvine, CA12.2022
Bachelor of Arts - Criminology, Law & Society
University of California, Irvine
Irvine, CA12.2022
Associate of Arts - Psychology
City College of San Francisco
San Francisco, CA04.2021
Associate of Science - Administration of Justice
City College of San Francisco
San Francisco, CA04.2021
Associate of Applied Science - General Education
City College of San Francisco
San Francisco, CA04.2021
High School Diploma -
Oakland Charter High School
Oakland, CA06.2019
Skills
- Arrest Procedures
- Interrogation Techniques
- Radio Communications
- Weapons Handling
- Traffic Control
- Physical Fitness
- Surveillance Techniques
- Law Enforcement
- Critical Thinking
- Conflict Resolution
- Effective Communication
- Public Relations
- Report Writing
- Military Law
- Clerical Support
- Office Administration
Timeline
Front Desk Receptionist
Fitness SF
01.2019 - 07.2022
Military Police Sergeant
US Army
12.2018 - Current
Cashier
Los Cantaros
05.2018 - 07.2019
Bachelor of Arts - Psychological Sciences
University of California, Irvine
Bachelor of Arts - Criminology, Law & Society
University of California, Irvine
Associate of Arts - Psychology
City College of San Francisco
Associate of Science - Administration of Justice
City College of San Francisco
Associate of Applied Science - General Education
City College of San Francisco
High School Diploma -
Oakland Charter High School
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