Detail-oriented library professional well-trained in library software, equipment, material processing, and e-resources. Excellent interpersonal, organizational and communication skills developed over 10 years of related experience. Driven to increase patron satisfaction while maintaining team efficiency and staying on top of daily demands. Experienced in keeping library shelves and supplies stocked, handling money and establishing employee and volunteer schedules. Systematic and detail-oriented with good interpersonal and multitasking abilities. Competent in maintaining records and collections in a clear, thorough and organized fashion.
Work History
Library Clerk
Mendon and Colon Township Libraries
Mendon And Colon, MI
2014 - Current
Assisted patrons with locating library materials and information.
Maintained circulation desk, checked in and out books, collected fines and fees, shelved returned items.
Processed new library cards for patrons.
Organized books on shelves according to Dewey Decimal System.
Greeted visitors and provided them with assistance.
Answered reference questions using online databases and other resources.
Scanned documents into the library's computer system.
Maintained records of patron accounts and updated contact information.
Created book displays to promote new arrivals or special collections.
Provided technical support to patrons utilizing computers, printers, scanners.
Prepared reports related to circulation activities such as overdue items or lost materials.
Assisted with cataloging new materials into the automated system.
Attended workshops related to customer service practices or technology updates.
Classroom Aide
Factoryville Christian School
Athens, MI
2005 - 2010
Office Manager
Jacobson's
Kalamazoo, MI
1986 - 1994
Started as prelister and worked all office positions
Supervised staff members, organized schedules and delegated tasks.
Coordinated meetings, conferences, travel arrangements and department activities.
Maintained filing system for records, correspondence and other documents.
Ordered supplies and equipment to maintain adequate inventory levels.
Provided administrative support to management team including preparing reports and presentations.
Developed and implemented office policies and procedures.
Early On Referral Coordinator at St. Joseph County Intermediate School DistrictEarly On Referral Coordinator at St. Joseph County Intermediate School District