Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Bennett

Bolton Landing

Summary

Adept at balancing cash drawers and enhancing customer relationships, I leveraged exceptional service skills at TD Bank NA to foster loyalty and trust. My strong work ethic and proficiency in cash management significantly contributed to operational efficiency. Demonstrating professionalism, I adeptly handled high-volume transactions, ensuring accuracy and promoting a welcoming atmosphere.

Overview

13
13
years of professional experience

Work History

Teller II

TD Bank NA
11.2016 - Current
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
  • Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
  • Enhanced fraud detection efforts by vigilantly identifying suspicious activities and transactions.

Cashier

Stewarts Corp
08.2011 - 11.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Education

High School Diploma -

North Warren Central School
Chestertown, NY
06-2011

Skills

  • Exceptional customer service
  • Strong work ethic
  • Professionalism and courtesy
  • Excellent time management skills
  • Cash handling and management

Timeline

Teller II

TD Bank NA
11.2016 - Current

Cashier

Stewarts Corp
08.2011 - 11.2016

High School Diploma -

North Warren Central School

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Kimberly Bennett