Kimberly Bennett
Fayetteville
Summary
Dynamic healthcare leader with extensive experience at Plateau Medical Center, excelling in team leadership and strategic planning. Proven track record in enhancing patient care quality and staff engagement through effective mentorship and cross-functional teamwork. Skilled in decision-making and staff development, fostering a culture of continuous improvement and high performance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Manager of Inpatient Services
CAMC Plateau Medical Center
04.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Director of Inpatient Services
Plateau Medical Center
01.2021 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Nursing Supervisor
Plateau Medical Center
10.2007 - Current
- Promoted interdisciplinary collaboration by fostering strong relationships with physicians, therapists, and other healthcare professionals.
- Mentored new nursing staff members to promote adherence to established best practices and foster professional growth.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
- Contributed to positive team dynamics as an approachable supervisor who actively listened to concerns from both patients and nurses.
- Answered questions and addressed concerns from employees via email, phone and in person.
- Streamlined workflow for nursing staff by conducting regular unit assessments and process improvements.
- Managed staffing needs efficiently by creating flexible schedules that maximized coverage during peak times without exceeding budget constraints.
- Provided direct nursing care to patients when personnel was short-staffed.
Med Surg/ICU RN
Plateau Medical Center
12.2006 - Current
- Improved patient outcomes by implementing evidence-based nursing practices and providing high-quality care in the ICU setting.
- Served as an advocate for patients and their families, addressing concerns and facilitating open lines of communication between healthcare providers and loved ones.
- Enhanced patient safety by diligently monitoring vital signs, identifying early warning signs of complications, and taking prompt action in emergent situations.
- Promoted a culture of safety within the ICU by adhering to established protocols, reporting potential hazards, and participating in regular safety drills.
Clinical Nurse Manager/Educator in ER
Beckley Appalachian Regional Hospital
08.2013 - 02.2021
- Mentored new nursing staff, fostering professional growth and development through comprehensive training programs.
- Streamlined workflow for increased efficiency by optimizing scheduling and delegating tasks to the appropriate staff members.
- Directed day-to-day nursing and operational functions for 26-bed ER, ensuring exceptional delivery of care when developing well-rounded nursing teams.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Reviewed charts weekly to complete quality control checks.
- Counseled families to improve communication.
- Administered performance evaluations and probationary reviews to assess nursing personnel.
- Conducted routine performance evaluations, providing constructive feedback to drive continuous improvement among nursing staff members.
Education
Bachelor of Science - Nursing
West Virginia University
Morgantown, WV05-2005
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Staff management
- Goal setting
- Relationship building
- Strategic planning
- Cross-functional teamwork
- Project planning
- Staff development
- Shift scheduling
Affiliations
- Affiliation with Valley College for Nursing PAC
Certification
ALS
BLS
PALS
Timeline
Manager of Inpatient Services
CAMC Plateau Medical Center
04.2023 - Current
Director of Inpatient Services
Plateau Medical Center
01.2021 - Current
Clinical Nurse Manager/Educator in ER
Beckley Appalachian Regional Hospital
08.2013 - 02.2021
Nursing Supervisor
Plateau Medical Center
10.2007 - Current
Med Surg/ICU RN
Plateau Medical Center
12.2006 - Current
Bachelor of Science - Nursing
West Virginia University
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