Kimberly Benoit
Woonsocket,RI
Summary
Driven professional with a proven track record in operational excellence and distribution management, notably at Lakeside Book Co. Enhanced efficiency by overhauling record-keeping processes and reducing shipping delays. Skilled in warehouse operations and adept at fostering client relations, showcasing both hard and soft skills. Achieved significant improvements in accuracy and customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
39
39
years of professional experience
Work History
Operations Clerk
Lakeside Book Co. / LSC Communications
02.2001 - Current
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Reduced shipping delays by proactively identifying potential issues and resolving them promptly.
- Safeguarded the accuracy of shipping labels, minimizing the risk of misplaced or lost packages during transit.
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
- Entered shipping information into computer system and estimated freight and postal rates.
Clerical Assistant, Mens and Boys Buying Office
Ann & Hope, Inc
06.1985 - 01.2001
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Interacted with customers by phone, email, or in-person to provide information.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
Education
High School Diploma -
Bishop Francis P. Keough Regional High School
Pawtucket, RI06.1985
Skills
- Warehouse Operations
- Sheduling appointments
- Operational Excellence
- Distribution Management
Timeline
Operations Clerk
Lakeside Book Co. / LSC Communications
02.2001 - Current
Clerical Assistant, Mens and Boys Buying Office
Ann & Hope, Inc
06.1985 - 01.2001
High School Diploma -
Bishop Francis P. Keough Regional High School
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