Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate
Kimberly Bergin

Kimberly Bergin

The Woodlands,Texas

Summary

Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.

Overview

10
10
years of professional experience

Work History

SALES AND MARKETING MANAGER

IGD Global
10.2021 - 11.2022
  • Working with the executive team to set the marketing strategy for the business
  • Researching and analyzing market trends and competitors
  • Overseeing marketing campaigns
  • Tracking the effectiveness of marketing campaigns and reporting findings to the executive team
  • Negotiating and liaising with third-party marketing agencies
  • Writing and delivering content and social media plans
  • Looking after the budget of the marketing department and making sure the budget spend is delivering a return on investment
  • Managing and Designing promotional materials, such as websites, brochures, business cards, infographics, etc.
  • Conferred with department heads to plan advertising services and secure information on equipment and customer specifications
  • Managed sales team to consistently achieve growth and hit sales targets.
  • Outlined marketing strategies and developed collateral in close collaboration with product management personnel.
  • Built relationships with customers and community to establish long-term business growth.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Implemented systems and procedures to increase sales.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.

DIRECTOR OF SALES AND MARKETING

Five9 Solutions
03.2020 - 10.2021
  • Promoting the company's existing brands and introducing new products to the market
  • Analyzing marketing budgets, preparing annual marketing budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals
  • Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals
  • Gathering, investigating, and summarizing market data and trends to draft reports
  • Implementing new sales plans and advertising
  • Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives
  • Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities
  • Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks
  • Website design and development
  • Graphics and logos to promote company advertising
  • Creating collateral for marketing and sales events
  • Creating ad campaigns
  • Creating media campaigns
  • Creating custom content
  • Coordinating partner social media content
  • Creating and monitoring social media posts in accordance with company acceptable use policies.

GROUP SALES MANAGER

JW Marriott
08.2019 - 03.2020
  • Responsible for the SMERF, Government, Sports and Entertainment markets
  • Attend industry events and make sales calls to build relationships with clients and prospective clients
  • Maintain and develop key accounts with markets
  • Establish viable sales leads through proactive prospecting and networking events
  • Build collateral for incentive programs within segments
  • Meet and exceed quarterly revenue goals in both group rooms and food & beverage sales
  • Utilize multiple sales platforms including CVENT, Ci/TY, TourConnections, MI Leads, Visit Houston, and many more.
  • Resolved customer complaints regarding sales and service.
  • Represented company at trade association meetings to promote products.

SALES AND EVENT MANAGER

InnVentures IVI LP
10.2018 - 03.2019
  • Prospect for Group, Business and Event opportunities
  • Uncover key contacts in local market
  • Maintain relationships with current key contacts
  • Run reports for comp set and hotels market share within comp set
  • Aggressively meet and exceed sales goals
  • Hotel Sales Pro, Ci/TY, CVENT, Hotelligence and FOSSE/Marsha
  • Determined price schedules and discount rates.
  • Represented company at trade association meetings to promote products.

SALES COORDIANTOR

Redmond, Fairfield Inn & Suites Seattle Bellevue
12.2017 - 05.2018
  • Maintained CRM database, entering new and updated prospect and customer information for use by sales personnel
  • Liaised between customers and management, maintaining documentation of interactions and follow-up concerns.
  • Engaged with guests to understand and anticipate customer service needs.
  • Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards
  • Drove sales through customer relationship building and suggestive selling techniques.
  • Followed up with customers after sales, keeping retention levels high and capitalizing on cross-selling opportunities.

FRONT DESK AGENT

Fairfield Inn & Suites By Marriott
12.2017 - 05.2018
  • Advised housekeeping staff when rooms had been vacated and were ready for cleaning.
  • Prepared for basic food service, such as setting up continental breakfast and coffee and tea supplies.
  • Greeted, registered and assigned rooms to guests of hotels or motels.
  • Issued room keys and delivered instructions to bellhops.
  • Transmitted and received messages, using telephones and telephone switchboards.
  • Posted charges for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
  • Made and confirmed reservations.
  • Computed bills, collect payments and make change for guests.
  • Reviewed accounts and charges with guests during check out process.
  • Arranged tours, taxis and restaurant reservations for customers.

Education

BACHELOR OF SCIENCE (B.S - GRAPHIC DESIGN

Sail University

Creative Writing

American College
Dublin Ireland

Skills

  • Sales and Marketing
  • Marketing Strategies
  • Website Copy
  • SEO Strategies
  • Collateral Design
  • Graphics Editing
  • Digital Media
  • Social Media Management
  • Staff Management
  • Brand Development
  • Digital Photography
  • Web Design
  • Startup Experience
  • Direct Email Campaigns
  • Adobe Creative Suite
  • Video Editing
  • Brand Management
  • Social Media Marketing
  • Digital Graphics Creation
  • Social Media Integration

Timeline

SALES AND MARKETING MANAGER

IGD Global
10.2021 - 11.2022

DIRECTOR OF SALES AND MARKETING

Five9 Solutions
03.2020 - 10.2021

GROUP SALES MANAGER

JW Marriott
08.2019 - 03.2020

SALES AND EVENT MANAGER

InnVentures IVI LP
10.2018 - 03.2019

SALES COORDIANTOR

Redmond, Fairfield Inn & Suites Seattle Bellevue
12.2017 - 05.2018

FRONT DESK AGENT

Fairfield Inn & Suites By Marriott
12.2017 - 05.2018

BACHELOR OF SCIENCE (B.S - GRAPHIC DESIGN

Sail University

Creative Writing

American College

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