Kimberly Bermejo
LA Family Housing
Inglewood,CA
2
Languages
1
year of professional experience
Early-career human services professional with experience supporting unhoused and at-risk youth. Skilled in case management assistance, housing navigation, and trauma informed care. Strong background in coordinating resources, maintaining accurate records, and responding to sensitive participant needs. Focused on improving access to housing and supportive services.
Work History
Participant Coordinator
3 Months- Provided direct service support to participants by identifying needs, connecting individuals to appropriate resources, and coordinating with staff and service providers to meet housing and supportive service needs
- Coordinated with housing navigators, mental health specialists, and interim housing manager to support participant housing goals, acting as liaison between interim housing services and housing navigation
- Apply trauma-informed, harm reduction, and Housing First approaches when supporting participants. addressing crises, and assisting with conflict resolution
- Maintain accurate participant and service records in HMIS, including case notes, intake forms, incident reports, mental health and housing referrals, daily activity reports, and program exit documentation
- Collect and maintain participant and program information to support service tracking, reporting, and continuity of care
- Responded to participant inquiries and program communications via phone and email, escalated concerns, and coordinated with appropriate staff
Youth Navigator / Peer Mentor Intern
5 Months- Developed and led workshops on life skills, enhancing participants' effective communication and personal independence
- Assisted participants in accessing housing, education, healthcare, and social resources
- Built trust-based, trauma- informed relationships with youth through consistent mentorship and support
- Engaged unhoused and at-risk youth through outreach in community spaces
- Assisted case managers in organizing intake documentation and maintaining accurate data records to enhance workflow
Education
Homeless Service Work Certificate Program
- Nancy Greenstein Scholarship Recipient
- Michael and Alice Kuhn Foundation Scholarship for Homeless Service Work Certificate Recipient
Bachelor of Arts - Psychology, Minor in Criminal Justice
Associate of Arts - Psychology And Criminal Justice
- Honors
Skills
Housing navigation
Case management assistance
Crisis intervention
Resource coordination
HMIS documentation
Trauma-informed care
Volunteer Experience
Day Center Support Volunteer
Downtown Women’s Center - Los Angeles, CA
- Welcomed participants, distributed meals, hygiene items, and donations
- Helped maintain a safe, calm, and trauma-informed environment for women receiving services
- Assisted with activities and supported staff with Day Center flow and organization
Program Support Volunteer
The Midnight Mission - Women’s Recovery Program - Los Angeles, CA
- Assisted staff with participant support
- Helped maintain a structured, safe environment for women during their recovery journey
- Demonstrated empathy, patience, and cultural humility in all interactions
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Participant Coordinator
LA Family Housing
07.2026 - CurrentRead More
Youth Navigator / Peer Mentor Intern
StandUp for Kids – Orange County
08.2025 - 01.2026Read More
Santa Monica College
Associate of Arts from Psychology And Criminal Justice
Read More
California State University, Fullerton
Bachelor of Arts from Psychology, Minor in Criminal Justice
Read More
Santa Monica College
Homeless Service Work Certificate Program
Read More