Kimberly Bernard
Hinesville ,GA
Summary
Highly organized and experienced Site Security Manager with a proven background in office and support functions. Skilled in performing various routine and defined clerical tasks to facilitate administrative operations. Possesses excellent subject-matter knowledge and judgment, enabling the satisfactory accomplishment of assigned tasks. Proficient in computer hardware and software applications, adhering to standard operating procedures to quickly learn new responsibilities and complete projects before deadlines. Exceptional typing and data entry abilities, with a results-driven nature. Knowledgeable about logging daily information, researching variances, and maintaining thorough records. Accuracy-driven, service-oriented, and diligent in completing tasks with minimal supervision.
Overview
21
21
years of professional experience
Work History
Site Security Manager
Patriot Enterprises LLC
02.2024 - Current
- Managed a team of security personnel, ensuring proper training and adherence to company policies.
- Maintained up-to-date knowledge of industry trends and best practices in order to continuously improve site security measures.
- Resolved conflicts among employees or visitors professionally, promoting a safe and harmonious environment.
- Maintained detailed logs of daily activities, providing accurate records for management review.
- Secured high-value assets through diligent monitoring of storage areas and adherence to strict protocols.
- Provide exceptional customer service to members of the Armed Forces, family members, civilians and contractors. Assist customers; provide advice on eligibility requirements, and process applications to determine eligibility.
- Perform all functions required to issue ID cards, ID tags, Geneva Convention cards, Teslin cards, and CAC issuance-related tasks to include review, research, and verification of source documents eligibility, and discussing entitlements
- ID issuance through verification of the recipient's eligibility shall be performed with a 100 percent degree of accuracy.
- Take appointments via telephone and email request through the generic ID card email account, if applicable, or manage the DMDC centralized ID card appointment scheduler. Update the on-line calendar daily to reflect new appointments and provide same day replies to requestors.
- Manage the accountability and control the issuance of military ID cards and CAC for Active component military, National Guard and Reserve Members, military retirees, family members/dependents and other eligible recipients.
- Reconcile DEERS information based on inquiries. Updates DEERS/RAPIDS within one hour of approval and responds to inquiries not later than one business day following the inquiry. Follow-up and resolve discrepancies not later than two business days following notification. Understand Department of Defense Instructions (DoDI) 1000-13 and DoDI 1000.13 Volumes 1 thru 3.
- Perform as an alternate Military Personnel Specialist, performing basic tasks associated with personnel accounting, IPPS-A, Military Personnel Files, Soldier Readiness Processing, Reassignment Processing, In/Out Processing, Enlisted Personnel Promotions, Personnel Actions, Personnel Manning, Transition Processing, Pre/Post Retirement Services, Customer Service to Casualty Assistance and IPPS-A Operations and Maintenance and Training
General Clerk
Patriot Enterprises LLC
08.2021 - 02.2024
- Provide exceptional customer service to members of Armed Forces, family members, civilians, contractors
- Perform all functions required to issue ID cards, Geneva Convention cards, , and CAC issuance related task to include review, research, and verification of source documents eligibility and discussing entitlements
- Take appointments via telephone and in person request through applicable, or manage DMDC centralized ID card appointment scheduler
- Greeted visitors and answered incoming telephone calls and assisted or directed visitor or caller to appropriate individual or office to foster pleasant service experience
- Examined documents and materials, recorded changes in data and determined proper indexing or processing tasks to support office filing procedures.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Ensured confidentiality of sensitive information by adhering to company policies regarding document handling procedures and data protection protocols.
- Contributed to a positive work environment through excellent interpersonal skills and collaborative teamwork efforts.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Paraprofessional
Frank Long Elementary School
01.2021 - 05.2021
- Assist teacher with lessons and daily classroom activities
- Assist teacher with paperwork such as reports
- Communicate with children and help them understand lessons
- Prepared learning materials, helping teachers prepare for daily instruction.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation
- Implemented practice exercises and group assignments to assist students in quick information grasping
Special Education paraprofessional
Diamond Elementary School
09.2013 - 12.2019
- Support teacher in preparing instructional materials and class room displays
- Help students with basic physiological needs such as feeding, toileting, and hygiene
- Assisted teacher with statement boards, materials and grading tests
- Prepared student work folders and other instructional material as assigned by teacher
- Work with individual or groups to build skills and conduct instructional exercises
- Monitored students in cafeteria, restroom, hallway, playground, field trips, school assemblies
- And particular events, at snack and before and after school
- Recognized for increasing student engagement and minimizing cafeteria distractions
- Implemented new procedures to manage computer usage to mitigate behaviors
- Maintained positive attitude and affirmatively communicated with each student
- Alerted instructor to student behavior or issues requiring intervention
Truck Driver (88M)/Human Resources Assistant (42A)
Unites States Army
02.2004 - 05.2009
- Responsible for personnel and administrative support to Soldiers;
- Processes, reviews, and coordinates all actions pertaining to actions, and military awards; screens and updates promotion packets for Semi-centralized Promotion Boards;
- Establishes and maintains unit Alert Rosters; coordinates and schedules APFT, weapon qualifications and training exercise;
- Identified issues, analyzed information and provided solutions to problems;
Education
Bachelors of Art Psychology - Psychology
Norfolk State University
Norfolk, VA12.2014
Skills
- Customer Satisfaction
- Human Resources Department Processes
- Records Preparation
- Serve Customer Needs
- Monitoring
- Documentation Skills
- Training Management
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Problem-solving abilities
- Excellent Communication
- Active Listening
- Organizational Skills
- Decision-Making
- Microsoft Office
Timeline
Site Security Manager
Patriot Enterprises LLC
02.2024 - Current
General Clerk
Patriot Enterprises LLC
08.2021 - 02.2024
Paraprofessional
Frank Long Elementary School
01.2021 - 05.2021
Special Education paraprofessional
Diamond Elementary School
09.2013 - 12.2019
Truck Driver (88M)/Human Resources Assistant (42A)
Unites States Army
02.2004 - 05.2009
Bachelors of Art Psychology - Psychology
Norfolk State University
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