Summary
Work History
Education
Skills
Timeline
Generic

Kimberly Berry

Philadelphia,PA

Summary

Ammon's Shoprite for 20 years .I had work in many departments throughout my years, each department has different skills that i had accomplished. I had first started as Customer Service,Seafood, Deli, Bakery, Now Scanning each department u have to be professional, Ability to Communicate skills with customers,Help them with any question u can assist them with most of all Kindness,Respect, very mindful thinking .Multitasking abilites, fast learner and a great team player.

Work History

Scanning Department

Ammons Shoprite
Philadelphia, PA
11.2020 - Current
  • Executed correct signage placement in each aisle and department and replaced missing signs before store opening.
  • Gained and maintained knowledge of products sold within store and promptly responded to customer questions.
  • Verified accuracy of prices charged to customers and confirmed attachment of correct attribute information.
  • Sorted, logged and distributed price change paperwork, labels and tags and guided other team members in ordering and receiving tags.
  • Kept records of production, tracked returned goods and took down and replaced new shelf tags.
  • Researched scan error sheets and not-on-file sheets promptly, corrected errors found and kept log of manual retail price changes.
  • Confirmed accurate price changes and prepared and printed daily price download for full visibility.

Bakery Clerk

Ammons Shoprite
Philadelphia, PA
11.2016 - Current
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Offered immediate assistance and menu advice to guests, documented orders and conveyed special requests to baker and assistants.

Seafood Clerk

Ammons Shoprite
Philadelphia, PA
11.2008 - Current
  • Cleaned and sanitized equipment, tools and work surfaces.
  • Checked quality of products and removed expired items.
  • Washed floors, walls, coolers and storage shelves.
  • Cleaned and sanitized seafood area to preserve products and protect safety of guests.
  • Interacted with customers to foster loyalty and satisfaction.
  • Handled specialty seafood items for packaging and display.
  • Created hospitable shopping experience by merchandising and stocking products and specialty items.
  • Increased sales by explaining characteristics and providing serving suggestions for various seafood items.

Deli Clerk

Ammons Shoprite
Philadelphia, PA
11.2007 - Current
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.

Customer Service Cashier

Ammons Shoprite
Philadelphia, PA
11.2004 - Current
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Counted money in drawers at beginning and end of each shift.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.

Education

Associate of Arts - Community And Human Services

Esperanza of Eastern University
4261 N Fifth St
12.2022

High School Diploma -

Murrell Dobbins High School
2150 W. Lehigh Ave.
06.2005

Skills

  • Teambuilding
  • Decision-Making
  • Flexible and Adaptable
  • Active Listening
  • Excellent Communication
  • Multitasking Abilities
  • Analytical and Critical Thinking

Timeline

Scanning Department

Ammons Shoprite
11.2020 - Current

Bakery Clerk

Ammons Shoprite
11.2016 - Current

Seafood Clerk

Ammons Shoprite
11.2008 - Current

Deli Clerk

Ammons Shoprite
11.2007 - Current

Customer Service Cashier

Ammons Shoprite
11.2004 - Current

Associate of Arts - Community And Human Services

Esperanza of Eastern University

High School Diploma -

Murrell Dobbins High School
Kimberly Berry