Kimberly Bess
Johnstown,OH
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
25
25
years of professional experience
Work History
Pro Shop Attendant/Account Manager
Oakhaven Golf Club
Delaware, OH
03.2022 - Current
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed daily opening and closing procedures in accordance with established guidelines.
- Maintained a clean work area by sweeping floors, dusting shelves, taking out garbage.
- Computed purchases and received and processed cash or credit payment.
- Received incoming shipments of new merchandise and stocked shelves accordingly.
- Balanced daily tills at the end of each shift to ensure accuracy of cash register totals.
- Prepared merchandise for purchase or rental.
- Greeted customers and provided excellent customer service.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Coordinated with internal departments as needed to resolve any discrepancies or disputes in billing or payment information.
- Prepared and processed payrolls.
- Processed vendor payments accurately and efficiently.
Lead Financial Assistant
Chemical Abstracts Service
Columbus, OH
02.1999 - 05.2019
- Received and recorded cash, checks and transfers.
- Worked collaboratively with other departments to resolve billing disputes.
- Analyzed account data for accuracy and maintained appropriate documentation of transactions.
- Liaised with vendors and customers to confirm information and address client issues.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Handled high-volume invoice processing with minimal supervision.
- Worked closely with department personnel to produce accurate and timely bills.
- Reviewed invoices and check requests for accuracy, completeness, and conformity to company policy.
- Managed multiple projects simultaneously while meeting deadlines consistently.
Education
High School Diploma -
Galion High School
Galion, OH06-1986
Some College (No Degree) - Hotel/Motel Management
Columbus State Community College
Columbus, OHSkills
- Inventory Management
- Cash Handling
- Store Organization
- Customer Assistance
- Payment Processing
- Positive Customer Engagement
- Strong Communication and Interpersonal Skills
- Store Opening and Closing
- Register Opening and Closing
- Reliable and Responsible
- Attention to Detail
Timeline
Pro Shop Attendant/Account Manager
Oakhaven Golf Club
03.2022 - Current
Lead Financial Assistant
Chemical Abstracts Service
02.1999 - 05.2019
High School Diploma -
Galion High School
Some College (No Degree) - Hotel/Motel Management
Columbus State Community College
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