Summary
Overview
Work History
Education
Skills
Hobbies:
Additional Information
Timeline
Generic

Kimberly Bevacqua

Norlina,NC

Summary

*Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

*Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

* Reliable individual proudly offering 20 years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff.

* Seasoned Bar Manager with history of success in all areas of restaurant operations. Hardworking and resourceful with attention to detail and organized nature. Ready to take on new challenges with role in a new industry.

* Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for providing quality in any position I hold.

Overview

9
9
years of professional experience

Work History

Head Bartender

Tuckers South Side Package And Lounge
03.2021 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Closed out cash register and prepared cashier report at close of business.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained several new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

General Manager

Dukes Brewhouse
06.2016 - 06.2021
    • Developed and implemented strategies to increase sales and profitability.
    • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
    • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
    • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
    • Implemented operational strategies and effectively built customer and employee loyalty.
    • Developed and maintained relationships with customers and suppliers through account development.
    • Managed budget implementations, employee evaluations, and contract details.
    • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
    • Formulated policies and procedures to streamline operations.
    • Introduced new methods, practices, and systems to reduce turnaround time.
    • Trained new employees on proper protocols and customer service standards.
    • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
    • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
    • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Main Bartender

Mojo's Wings, Burgers And Beer
03.2014 - 01.2017
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.

Education

Certification For PCT, CNA & Phlebotomy - Medical Assisting

Florida Technical College
Lakeland, FL
07.2013

Skills

  • Budgeting and Cost Control Strategies
  • Leadership
  • Safety Protocols
  • Team Oversight
  • Employee Scheduling
  • Patron Experiences
  • Supervision
  • Customer Service
  • Handling Difficult Customers
  • Managing Cash Register

Hobbies:

Hobbies that I enjoy are meeting new people and trying to be a positive inspiration with anyone I meet. I enjoy anything outdoors or with water. I am passionate about learning new skills and challenging myself to thrive in any situation or environment I am in. I love a good challenge that makes me think. Problem solving is a hobby of mine. I thrive when I can get through a difficult situation and truly believe ANYTHING is possible!

Additional Information

I will be relocating to North Carolina by August 31, 2023. I am open for phone and virtual interviews and would love to have a secure position before I fully move.

Timeline

Head Bartender

Tuckers South Side Package And Lounge
03.2021 - Current

General Manager

Dukes Brewhouse
06.2016 - 06.2021

Main Bartender

Mojo's Wings, Burgers And Beer
03.2014 - 01.2017

Certification For PCT, CNA & Phlebotomy - Medical Assisting

Florida Technical College
Kimberly Bevacqua