Summary
Overview
Work History
Education
Skills
Awards
Timeline
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KIMBERLY BEZA

Summary

Looking for an opportunity to make a difference and excel. Enjoy helping others and seek opportunities for growth and increasing knowledge. Effective at working with little supervision to support various trade crews. Computer-savvy, detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Clean driving record and drug free.

Overview

26
26
years of professional experience

Work History

Chemical Sales Support

Bargreen Ellingson
04.2024 - Current
  • Creating, processing, reviewing, tracking and billing of parts orders for commercial dishwashers.
  • Managing lease accounts using DocuSign and other company software, processing monthly lease payments as well as initial deposits, ordering of dish machines and parts.
  • Developing relationships with Sales Representatives, Accounting Staff, Purchasing Staff, Warehouse Staff and Chemical Staff including District Managers and Technicians.
  • Customer service and scheduling of Chemical technicians to troubleshoot, repair and install commercial dish machines.
  • Maintaining monthly preventative maintenance schedules, ensuring accuracy of reports and parts used by technicians in the field.
  • Maintaining customer inventory of machines including Make, Model & Serial number in the data base.
  • Processing Warranty claims through Manufacturer's websites.

Produce Clerk

Kroger – Fry's Food Store
09.2022 - 04.2024
  • Daily inventory, stocking, markdowns, ordering and maintaining products.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Organization of products and supplies in the back room.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

E-Commerce Personal shopper

Kroger – Fred Meyer Food Store
02.2021 - 08.2022
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Supervised and trained new employees.

Day Shift Supervisor

RNJ Smoked Meats
07.2019 - 10.2020
  • Prepped, stocked, prepared sides of food and cooked using wood smokers.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Completed cash and credit card transactions accurately using POS software.

LuLaRoe Independent Retailer

Bremerton
02.2016 - 12.2019
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Listened to customer needs and desires to identify and recommend optimal products.

Senior Water Claims Processor

ServiceMaster
12.1998 - 06.2017
  • Processed and billed insurance claims while attempting to maximize profits and capture all work performed.
  • Scheduled service employees, project managers and subcontractors while ensuring that all responsibilities were completed efficiently.
  • Complied with regulations and guidelines related to claims processing to maintain quality and adherence to standards.
  • Utilized specialized software to process incoming claims, enter data and generate reports.
  • Managed workload and priorities to meet claims processing deadlines.
  • Posted payments to accounts and maintained records.
  • Use of and scheduling of maintenance of standard office equipment as well as use and training of specialty computer programs required by various insurance companies.
  • Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
  • Prepared insurance claim forms or related documents and reviewed for completeness.
  • Processed and recorded new policies and claims.

Education

Bachelor's Degree - Liberal Arts - Business Administration Computer Science

Evergreen State College
Tacoma, WA

General Studies - Business Management -

Western Washington University
Bellingham, WA

Associate Degree - Arts And Science - Business Administration And Management

Pierce College
Steilacoom, WA

Skills

  • Customer Service
  • Quality Control
  • Microsoft Office
  • Attention to Detail
  • Staff Management
  • Administrative Support
  • Estimate Preparation
  • Teamwork and Collaboration
  • Project Scheduling
  • Strong Work Ethic
  • Service Scheduling
  • Verbal and written communication

Awards

  • Home Electronics Management Development Program 1994
  • Water Restoration Training WRT 2004
  • Successful Subrogation 2005
  • Successful Subrogation II 2005
  • Applied Structural Drying ASD 2006

Timeline

Chemical Sales Support

Bargreen Ellingson
04.2024 - Current

Produce Clerk

Kroger – Fry's Food Store
09.2022 - 04.2024

E-Commerce Personal shopper

Kroger – Fred Meyer Food Store
02.2021 - 08.2022

Day Shift Supervisor

RNJ Smoked Meats
07.2019 - 10.2020

LuLaRoe Independent Retailer

Bremerton
02.2016 - 12.2019

Senior Water Claims Processor

ServiceMaster
12.1998 - 06.2017

Bachelor's Degree - Liberal Arts - Business Administration Computer Science

Evergreen State College

General Studies - Business Management -

Western Washington University

Associate Degree - Arts And Science - Business Administration And Management

Pierce College
KIMBERLY BEZA