Kimberly Bischoff
Madison,Alabama
Summary
Dedicated and compassionate Electrophysiology Registered Nurse (RN) with progressive career history in direct and remote patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle high-stress situations. Consistently developing strong relationships with clinical staff through empathetic communication, respectful attitude and excellent customer service.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Lead EP RN
CV Remote Solutions
01.2020 - Current
- Triaging clinical alerts through analysis of EGMs and measured data. Manage and escalate alerts using standardized protocols.
- Analyzing scheduled transmissions for multiple clinics. Communicate findings through EMR charting.
- Developing relationships with clients (doctors and clinical staff).
- Work closely with clinical support and administrative personal to ensure compliance with patient population.
- Utilize resources such as colleagues or technical services to assist with assessment and interpretations of ECG’s.
- Maintain expertise as new technology becomes available
- Assist and attend meetings as clinical expert in assigned accounts
- Complete accurate billing data and submit to the billing team.
- Comply with FDA guidelines and regulations regarding implantable devices and recalls.
- Work closely with team members, RN and admin, to ensure competency.
- Developed and maintained relationships with 3 Iowa accounts. Implemented new alert programming protocols with the accounts.
- Received access to Skyline (along with continued access to Centennial), Wake Forest Baptiste and High Point. Enabling me to support each of these accounts when needed. Total of 7 accounts I am able to assist with.
- Develop Buddy System for new hires. Ensuring each new hire has the support and resources they need when beginning new job. 15 new hires have been a part of the Buddy System. Through this new program, employees have found more confidence in their new role and have continued to reach out asking for guidance. It has helped to make a remote employee feel valued and to have more of a team atmosphere.
Electrophysiology Registered Nurse
Huntsville Hospital Heart Center
01.2014 - 12.2019
- Successfully helped grow one of the largest device clinics in the country to over 7,000 people
- Trained several nurses in proper way to interrogate devices and assess patients
- Remotely monitor patients with pacemakers, implantable cardioverter defibrillator and cardiac loop monitors
- Document accurate clinical assessment of cardiac device's function
- Triage patients and provide emergent care if needed
- Communicate with 5 electrophysiologists and 48 cardiologists
- Worked in a clinic setting as well as the remote setting. Seeing up to 25 patients daily
- Acted as patient advocate to assist with patient self-determination.
- Provided full range of nursing care to patients with complex care needs.
- Evaluated patient histories, complaints, and current symptoms.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Used team approach to identify, analyze and resolve patient care problems resulting in improved patient outcomes.
Trauma Registered Nurse
Huntsville Hospital Main
12.2011 - 12.2014
- Lead nurse for a team of up to 8 people during traumas
- Quickly triage and treat patients during disasters
- Work with trauma surgeons in an effective and efficient manner
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Executed appropriate steps for patient treatment following careful review of physician medical regimen.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Evaluated and adjusted life support equipment, tubing and peripheral devices providing critical assistance to fragile patients.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Participated in continuing education programs and trauma workshops to enhance training and nursing knowledge.
Advanced Cardiovascular Technician
Huntsville Hospital Heart Center
01.2010 - 11.2014
- Worked with multiple cardiologist in busy clinics
- Performed EKG's, blood pressure readings, labs and medication updates for patients
- Gathered all necessary documents and charts for patients' appointments
- Called results to patients
- Train new employees
- Inspected, maintained, and adjusted cardiology equipment to maintain optimal functionality and diagnostic usefulness.
- Conducted electrocardiogram, phonocardiogram and stress tests by using electronic test equipment and recording devices.
- Documented vascular data such as edema, oxygen saturation, and blood pressure to contribute to accurate diagnoses.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Executive Assistant
T-Mobile
04.2003 - 05.2010
- Managed 40 plus accounts over North and Central Alabama, including Wal-Mart, Best Buy and Circuit City.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Facilitated training for new accounts and new employees.
- Coordinated events for brand awareness
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Gained understanding of goals, objectives and processes to meet client business needs.
- Attended networking events to build relationships and identify sales opportunities.
- Met and exceeded service level goals to achieve standards and expectations.
- Distributed marketing materials to existing and prospective clients to promote products and services.
- Trained clients on product features and updates to secure buy-in.
- Researched competitive landscape and emerging technologies to position brand in global marketplace.
- Performed effectively in self-directed work environment, managing day-to-day operations and decision making
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Education
Associate of Science - Nursing
Calhoun Community College
Tanner, AL11 2011
Skills
- PaceArt
- Epic
- ScottCare
- ECW
- Murj
- Cerner
- Centricity
- Abbot Medical
- Boston Scientific
- Carelink
- Biotronik
Affiliations
Heart Rhythm Society
Certification
Certified Device Remote Monitoring Specialist
Timeline
Lead EP RN
CV Remote Solutions
01.2020 - Current
Electrophysiology Registered Nurse
Huntsville Hospital Heart Center
01.2014 - 12.2019
Trauma Registered Nurse
Huntsville Hospital Main
12.2011 - 12.2014
Advanced Cardiovascular Technician
Huntsville Hospital Heart Center
01.2010 - 11.2014
Executive Assistant
T-Mobile
04.2003 - 05.2010
Associate of Science - Nursing
Calhoun Community College
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