Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Document Processor
Adecco
03.2023 - 08.2024
Carefully reviewed all documents and reports for completeness and accuracy.
Scanned, filed and transmitted various documents and adhered to digital filing procedures.
Enforced use of standardized forms and templates to achieve uniformity of communications across departments and functions.
Maintained organized and efficient document flows by using excellent planning and multitasking skills.
Reviewed document management protocols and user activities against internal records policies and document management standards.
Developed and edited template contracts with changes in company's service lines or new developments.
Scanner Technician
JCPenneys Warehouse
09.2022 - 01.2023
Double-checked completed work and staged in appropriate areas for supervisor approval, final binding and product distribution.
Operated auxiliary machines such as collators, pad and tablet making machines and perforating machines.
Material Handler
Prologistix Employment Agency
02.2023 - 08.2024
Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Helped train new employees in safe practices and warehouse procedures.
Used hand-held scanners and physical logs to accurately track item movements.
Performed cycle counts and inventory control to accurately track product levels.
Warehouse Associate
Amazon
04.2020 - 12.2020
Checked packages and merchandise for damage and notified vendors.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Worked safely around moving machinery.
Prepared orders for shipment by picking, packing, and labeling merchandise.
Consistently lifted materials weighing as much as 50 pounds.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
QA Analyst
Careismatic Brands
12.2020 - 07.2022
Created and revised procedures, checklists and job aids to reduce errors.
Developed and maintained quality assurance procedure documentation.
Analyzed quality and performance data to support operational decision-making.
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Developed training materials, SOPs and work instructions to supplement new team member onboarding.
Edited, proofed and critiqued internal documents to improve clarity.
Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
Used Excel to create presentations, flowcharts and graphs detailing data analysis results.
Collected and analyzed data to measure effectiveness of quality control processes.
Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
Security Guard
Allied Universal Security Services, Systems and Solutions
01.2015 - 08.2017
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Completed full building and grounds patrols to spot and investigate concerns.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Front Desk Clerk/Receptionist
Dallas Community College District, Eastfield
03.2010 - 08.2013
Greeted guests at front desk and engaged in pleasant conversations while managing campus protocols
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Entered and updated sensitive customer information .
Confirmed important personal and payment information for compliance with security and payment card industry standards.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Education
Associate - Science
Eastfield College
Skills
Administrative experience
Microsoft Excel
Office experience
Data collection
Data entry
Typing
Organizational skills
Compliance Controls
Customer Experience
Data Verification
Office Organization
Accounts Payable and Accounts Receivable
Records Maintenance
Office Supplies and Inventory
Employee Timesheet Processing
Interoffice Correspondence
Quality Assurance
Electronic Filing System
Staff Meetings
Process Improvement
Reading Comprehension
Critical Thinking
Corrective Actions
Clerical Support
Document Distribution
Reporting Capabilities
Document Oversight
System Performance Tracking
Closing Processes
PowerPoint Presentations
Sensitive Documents Management
ADP Workforce Now
Document Scanning
Continuous Improvement
Microsoft Office
Google Drive
Material Preparation
Informational Packets
Annual Evaluations
Timeline
Document Processor
Adecco
03.2023 - 08.2024
Material Handler
Prologistix Employment Agency
02.2023 - 08.2024
Scanner Technician
JCPenneys Warehouse
09.2022 - 01.2023
QA Analyst
Careismatic Brands
12.2020 - 07.2022
Warehouse Associate
Amazon
04.2020 - 12.2020
Security Guard
Allied Universal Security Services, Systems and Solutions