Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Black

Chicago,Illinois

Summary

Objective is to utilize my skills, dependability and my experiences to contribute to the overall prosperity of a progressive business that exemplifies success and professionalism.

Dynamic individual with hands-on experience in Home Health Care and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

30
30
years of professional experience

Work History

Personal Assistance/Home Health Care

DHS/State of Illinois
08.2010 - 07.2025
  • Duties included assisting Disabled client when home assistance, Dr. Visits, Grocery shopping, home improvements, laundry and cleaning. Whatever the client needed in the course of the day.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.

Customer Service Representative

COMPUTERSHARE
01.2006 - 01.2010
  • Duties include management of Wal-Mart stockholders accounts, selling shares for stockholders as well as updating shareholders accounts as needed.

Medical Billing/Facilitator

DHS/MEDEX MANAGEMENT
01.2004 - 01.2005
  • Duties Included billing Medicare/Medicaid daily for services rendered bases on the individual patient needs. Determining the cause of rejections and updating current billing information as needed for payment. Also conducting daily psychotherapy group sessions for patients diagnosed with SMI (Serious Mental Illnesses) to determine if a patient is in relapse.

Receptionist/Switchboard Operator

ENGLEWOOD ELECTRIC
01.2001 - 01.2004
  • Duties included greeting customers, directing all incoming calls, customer billing, typing, filing, warehouse logistics, payroll and accounts payable.

Receptionist/Switchboard Operator

VALLIS FORM SERVICE
01.1998 - 01.2000
  • Routing all incoming calls to the appropriate sales associate, greeting customers and assisting in pickup of various material, scheduling classes, marketing for several of their locations and office automation.

Office Assistant

ANDRIANA FURS
01.1997 - 01.1998
  • Providing customers with the proper insurance, receiving payments for purchases, assisted in pick-up and drop-off for storage and repairs, backing up the system at open and close, also balancing out the total sales at the end of closing.

Certified Nursing Assistant

BLOOMINGDALE PAVILLION
01.1996 - 01.1997
  • Assisted nurses with daily medication distribution provided ADL (activity of daily living) for patients, assisted in physical therapy, and assisted at mealtime with patients as needed.

Education

DeVry University
Tinley Park, IL

Olive Harvey College
Chicago, IL

Loop Academy of Business
Chicago, IL

Thornton Township High School
Harvey, IL

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Excellent communication
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Verbal communication

Timeline

Personal Assistance/Home Health Care

DHS/State of Illinois
08.2010 - 07.2025

Customer Service Representative

COMPUTERSHARE
01.2006 - 01.2010

Medical Billing/Facilitator

DHS/MEDEX MANAGEMENT
01.2004 - 01.2005

Receptionist/Switchboard Operator

ENGLEWOOD ELECTRIC
01.2001 - 01.2004

Receptionist/Switchboard Operator

VALLIS FORM SERVICE
01.1998 - 01.2000

Office Assistant

ANDRIANA FURS
01.1997 - 01.1998

Certified Nursing Assistant

BLOOMINGDALE PAVILLION
01.1996 - 01.1997

DeVry University

Olive Harvey College

Loop Academy of Business

Thornton Township High School

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