Kimberly Bobiles
Richland,WA
Summary
Proven leader in retail management, adept at driving significant customer satisfaction and operational efficiency at VS&Co. Excelled in inventory management and staff training, fostering a team-oriented environment. Leveraged problem-solving and multitasking skills to enhance store performance, demonstrating a commitment to excellence and a results-driven approach.
Overview
11
11
years of professional experience
Work History
Store Manager
VS&Co
08.2015 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Store Manager
American Eagle Outfitters, Inc
06.2013 - 08.2015
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Associate of Applied Science - Human Resources
Clover Park Technical College
Lakewood, WA06.1999
Skills
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Training and mentoring
- Inventory Management
- Recruitment and hiring
- Goals and performance
- Employee Scheduling
- Computer skills
- Operations Management
Timeline
Store Manager
VS&Co
08.2015 - Current
Store Manager
American Eagle Outfitters, Inc
06.2013 - 08.2015
Associate of Applied Science - Human Resources
Clover Park Technical College
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