Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Bohnsack

1708 W Yuma St APT 1,AZ

Summary

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

24
24
years of professional experience

Work History

Instacart Shopper

Instacart
06.2022 - Current
  • Increased customer satisfaction by providing timely and efficient grocery shopping services.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Loaded and unloaded orders at customer's homes or locations.
  • Assisted customers with special requests by locating hard-to-find items or making appropriate substitutions.
  • Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.

DoorDash Delivery Driver

DoorDash
04.2001 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Customer Service Representative

GPM Investments Fast Market
06.2023 - 01.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Cashier / Dish Out

La Canasta - Authentic Mexican Food
08.2019 - 04.2021
  • Improved guest satisfaction by providing warm and welcoming greetings upon arrival.
  • Processed cash, credit and debit transactions accurately, limiting discrepancies.
  • Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
  • Managed multiple tasks simultaneously and completed all assigned duties each shift.
  • Maintained clean, organized environments for presentable front-of-house areas.
  • Guaranteed customer satisfaction by quickly delivering orders.

Education

High School Diploma -

Premier High School

Skills

  • Mobile app proficiency
  • Strong work ethic
  • Quick learner
  • Food safety awareness
  • Hospitality and accommodation
  • Attention to detail
  • Customer service
  • Accurate money handling
  • Decision-making
  • Flexible schedule
  • Customer relations
  • Product awareness
  • Goal setting and prioritization
  • Product merchandising
  • Inventory management
  • Order accuracy

Timeline

Customer Service Representative

GPM Investments Fast Market
06.2023 - 01.2025

Instacart Shopper

Instacart
06.2022 - Current

Cashier / Dish Out

La Canasta - Authentic Mexican Food
08.2019 - 04.2021

DoorDash Delivery Driver

DoorDash
04.2001 - Current

High School Diploma -

Premier High School

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Kimberly Bohnsack